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PS4/Windows 10 (Bedrock Edition players 'Timed Out')

Open matomfg opened this issue 1 year ago • 9 comments

Describe the bug

The bug consists of Bedrock Edition players timing out, specifically PS4 Players.

  • Issue occurs regardless with ViaVersion or not.

Things I've tried to resolve the issue:

  • Compression is set to 9 - which is making no difference to the bug.
  • MC Connector (which is what is needed to make PS4 players connect) all battery optimizations are off for that app.
  • Adding more ram to the server 6 >> 8GB - which is making no difference to the bug.
  • Upgrading Server Hosting from Ryzen 5 to 9 - which is making no difference to the bug.

To Reproduce

PS4 player joins the server, and times out either instantly or after a little bit.

Expected behaviour

[01:07:33 INFO]: [floodgate] Floodgate player logged in as .Fluffy6007 disconnected [01:07:33 INFO]: [Geyser-Spigot] Fluffy6007 has disconnected from the Java server because of Bedrock client timed out [01:07:33 INFO]: .Fluffy6007 lost connection: Disconnected

Screenshots / Videos

No response

Server Version and Plugins

No response

Geyser Dump

https://dump.geysermc.org/V7oogVbLYSEqnnmR2TZpiFClXJr8Z3o1

Geyser Version

This server is running Geyser version 2.0.7-SNAPSHOT (git-master-25a18a2) (Java: 1.19.1 - 1.19.2, Bedrock: 1.19.0/1.19.2 - 1.19.20)

Minecraft: Bedrock Edition Device/Version

v1.19.11

Additional Context

"name": "ViaVersion", "version": "4.4.1", "name": "floodgate", "version": "2.2.0-SNAPSHOT (b69-a46f43d)", "name": "ViaBackwards", "version": "4.3.0", "name": "ProtocolLib", "version": "5.0.0-SNAPSHOT-b565", "name": "Geyser-Spigot", "version": "2.0.7-SNAPSHOT", "name": "GeyserUpdater", "version": "1.6.2",

matomfg avatar Aug 10 '22 18:08 matomfg

Experiencing similar issue since updating. For me all players on various device OS randomly get timed out at the same time.

kabluinc avatar Aug 11 '22 05:08 kabluinc

What happens if you remove VoiceChat?

Konicai avatar Aug 11 '22 05:08 Konicai

What happens if you remove VoiceChat?

Hi,

The issue started right at the beginning of the server, where I was told possibly updating geyser would fix it, and everything else just piled ontop over the few months. I can remove voicechat to test but I can confirm voicechat was only recently added with the 1.19 update. I have been using Geyser from version 1.18 with the issue persisting.

matomfg avatar Aug 11 '22 13:08 matomfg

1-1 I am having the same problem. Any progress?

mayberks avatar Aug 13 '22 08:08 mayberks

Getting this when using Geyser Standalone to connect to a 1.18.2-1.19.2 ViaVersion paper server. PS4 with bedrock connect pointing to geyser

kashalls avatar Aug 15 '22 21:08 kashalls

Any update on this?

matomfg avatar Aug 23 '22 17:08 matomfg

I don't know how to further debug this when I can't replicate it.

Camotoy avatar Aug 24 '22 01:08 Camotoy

Here's my workaround:

  1. Geyser config.yml - set use-direct-connection: false (default true)
  2. server.properties - lowered to view-distance=12 (initially 16)

Notes

  • Using Geyser-Fabric but the issue is the same.
  • The time outs partially stopped after # 1 but seem to have fully stopped after # 2. If # 2 only then it still occurs.
  • I've also set compression-level: 9 and command-suggestions: false but don't know if they're necessary.

So now it works, though not ideally because our server can have a higher view-distance.

WRF5riNr avatar Sep 13 '22 15:09 WRF5riNr

I don't know how to further debug this when I can't replicate it.

I haven't been able to replicate this since updating everything to version 2.0.7-SNAPSHOT (git-master-a16fc9c).

kashalls avatar Sep 15 '22 12:09 kashalls