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Cannot reopen app after closing on Mac, dual screen. Appears to be open but no window.

Open ezchile opened this issue 5 years ago • 5 comments

I've deleted 'window.config.json' in /config restarted the machine but still nothing. I've even reinstalled, no change. Worked perfectly once, then not able to reopen the app.

I hadn't even unplugged the second monitor. I just restarted the app.

Publii and Helper appear in Activity monitor, just no window. 'Window.config.json' had the following:

{"x":-240,"y":-239,"width":1496,"height":963}

Altering these values manually made no difference either. HELP!

ezchile avatar Jul 10 '19 13:07 ezchile

Try this once please - Delete the Publii folder from Documents, and restart the app. This may be a bug. Info: https://github.com/GetPublii/Publii/issues/508

ajeet001 avatar Jul 10 '19 13:07 ajeet001

Removing whole Publii folder is unnecessary - just remove window.config.json file to reset settings.

dziudek avatar Jul 10 '19 13:07 dziudek

Try this once please - Delete the Publii folder from Documents, and restart the app. This may be a bug. Info: #508

Removing the Publii directory in Documents allowed the App to reopen.

Removing whole Publii folder is unnecessary - just remove window.config.json file to reset settings.

Removing just that file didn't allow the app to reopen, neither did it regenerate the file, which I'd have expected it probably to have done. Thanks both for having a look..

ezchile avatar Jul 10 '19 13:07 ezchile

Another case with details: https://publii.ticksy.com/ticket/2118008

dziudek avatar Aug 17 '19 20:08 dziudek

The mystery is solved - the problem was caused when the password request fails. Sometimes the keychain/keyring access is denied and then app fails while trying to load the access.

We will fix it in v.0.35.2. I have currently applied a simple fix, but also I will add some visual alert for this case.

dziudek avatar Aug 22 '19 19:08 dziudek