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[Issue report] Flashing/Flickering and Glitchy Cursor

Open KyGuy2002 opened this issue 1 year ago • 9 comments

Describe the bug or issue All popup dialogs constantly flash and flicker, kiosk mode browser never even renders, just flashes white and black then back to "Preparing app profile...", and text everywhere (even in the CTRL+ALT+F2 console) flashes and freezes, requiring cursor movements to update.

Describe your setup

  • Raspberry Pi Model 4b
  • r114-r1-rpi4b
  • Logitech wireless (usb dongle) keyboard, Logitech wired mouse, and Acer touchscreen monitor.

To Reproduce Steps to reproduce the behavior:

  1. Use the os in any way past the login screen

Expected behaviour It should not flicker.

Additional context This issue #69 describes it pretty perfectly. I also tried this but didn't fix anything.

Thanks!

KyGuy2002 avatar Feb 06 '24 05:02 KyGuy2002

What about this: https://fydeos.io/docs/knowledge-base/recipes/enable-fake-kms-for-raspberry-Pi

Does this help?

fydeos-alpha avatar Feb 06 '24 06:02 fydeos-alpha

Unfortunately that didn't make a difference.

KyGuy2002 avatar Feb 06 '24 06:02 KyGuy2002

We don't seem to be able to reproduce this issue.

Evidence: pi4.webm

The setup: IMG_4406

  • Pi 4B, 8GB RAM
  • USB HDD via USB
  • Mouse / Keyboard via USB
  • Micro HDMI to 2560x1440 monitor, 59.95Hz
  • also works at 4k 30Hz

fydeos-alpha avatar Feb 06 '24 08:02 fydeos-alpha

( it's known that the graphics have some glitches in guest mode. But you did mention that you "signed in", so I'd believe it's something different. Guest mode issues will be fixed in the next release

fydeos-alpha avatar Feb 06 '24 10:02 fydeos-alpha

I just tested, and I am not having these issues when signed into my google account. I AM experiencing them in guest mode like you said, and also in enterprise enrolled kiosk mode. As stated the kiosk app wont even ever render, just flickers between gray and white screens every few seconds.

I realize now that I have been using openFyde (because the enterprise enrollment only works there #253), so sorry for posting in the wrong place. Should I create a new issue on that repo?

KyGuy2002 avatar Feb 07 '24 03:02 KyGuy2002

Yep this proves that the kiosk mode and guest mode share the same (userless) display mechanism so the issue was inherited. We know what went wrong and will fix this in the coming release. It's already in our internal bug tracker so you don't need to create a new one, stay tuned for the next release please.

fydeos-alpha avatar Feb 07 '24 04:02 fydeos-alpha

Thats what I thought. I will wait for the next release of openFyde, do you have an estimate of when this will be available? (few days, few weeks, etc?) Thanks again!

Also, should I close this issue or wait until I can confirm its fixed in the next release?

KyGuy2002 avatar Feb 07 '24 04:02 KyGuy2002

It'd be in weeks, we hope. We'll do our best. Leave this open and I will close it once the issue is resolved and you are happy

fydeos-alpha avatar Feb 07 '24 04:02 fydeos-alpha

Sounds good. Thank you for being so responsive and helpful!

KyGuy2002 avatar Feb 07 '24 06:02 KyGuy2002