galaxy-integration-uplay
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FriendsOfGalaxy
Uplay connection keeps disconnecting
I'm having to keep logging in multiple times a day. This started about a day ago, I noticed that Ubisoft Connect needed me to log in after it's last update, but it seems to be working fine after that, but GOG keeps dropping the connection.
Same issue here. Mine repeatedly fails reconnecting, possibly because of 2FA. Spammed me those emails at least. Now it disconnected and failed reconnecting so many times my Ubisoft account is temporarily suspended. Cant even login on Ubisoft Connect.
Having the same issue. I can connect fine, but after a few hours it will disconnect and try to reconnect and I get another 2FA mail. It's really frustrating so I had no choice but to disconnect Ubisoft for the time being.
Same here. Started yesterday and keeps repeating. Everytime I launch gog ubi sends a verification code. If anyone can help it would be appreciated. (I don't have the first idea of coding but gog is good except when these things happen)
Same here. Started yesterday and keeps repeating. Everytime I launch gog ubi sends a verification code. If anyone can help it would be appreciated. (I don't have the first idea of coding but gog is good except when these things happen)
Until it's fixed I recommend you just keep it disconnected. Someone else here got a temporary suspension for too many failed logins as a result.
Same here. Started yesterday and keeps repeating. Everytime I launch gog ubi sends a verification code. If anyone can help it would be appreciated. (I don't have the first idea of coding but gog is good except when these things happen)
Until it's fixed I recommend you just keep it disconnected. Someone else here got a temporary suspension for too many failed logins as a result.
I tried disabled 2FA, and haven't had an issue since. The temporary suspension was less than 12 hours, then I could login again as usual.
So if you feel comfortable disabling 2FA, that seems to be a solution until a fix arrives.
Same here. Started yesterday and keeps repeating. Everytime I launch gog ubi sends a verification code. If anyone can help it would be appreciated. (I don't have the first idea of coding but gog is good except when these things happen)
Until it's fixed I recommend you just keep it disconnected. Someone else here got a temporary suspension for too many failed logins as a result.
I tried disabled 2FA, and haven't had an issue since. The temporary suspension was less than 12 hours, then I could login again as usual.
So if you feel comfortable disabling 2FA, that seems to be a solution until a fix arrives.
Thanks for your workaround. I'll wait a little, this issue should be adressed soon.
Here's my log file if that helps fix this issue: plugin-uplay-afb5a69c-b2ee-4d58-b916-f4cd75d4999a.log
Looks like it sometimes receives a 401 unauthorized from the ubisoft public api, maybe their API changed or they decided to time out people using the public api more often?
Same error happening to me, multiple times per day and only started happening in the last few days. I've had to just leave it disconnected for now as it'll interrupt the game I'm playing and steal focus, sometimes that means I die in the game or it won't resume and crashes.
I was having this issue as well but now I've been logged in to Ubi through Galaxy for two days straight. Perhaps Ubi solved this on their side?
It's been 2-3 days for me, was monitoring this from the start and now it seems fine. Assuming something wrong with Ubi's login, etc.
Confirmed the same, maybe some change on Ubisoft side or temporary error?
From the logs, it looks like a 403 Forbidden when accessing the Ubisoft API:
2022-01-20 10:37:31,228 - root - DEBUG - Unable to refresh authentication calling auth lost: AccessDenied()
2022-01-20 10:37:31,228 - galaxy.api.jsonrpc - INFO - Sending notification: method=authentication_lost, params=None
2022-01-20 10:37:31,229 - galaxy.api.jsonrpc - DEBUG - Sending 68 bytes of data
2022-01-20 10:37:31,229 - root - ERROR - Encountered exception while parsing club games AccessDenied()
2022-01-20 10:37:31,230 - root - ERROR - Parsing club games failed: AccessDenied()
Traceback (most recent call last):
File "C:\Users\Max\AppData\Local\GOG.com\Galaxy\plugins\installed\uplay_afb5a69c-b2ee-4d58-b916-f4cd75d4999a\galaxy\http.py", line 119, in handle_exception
yield
File "C:\Users\Max\AppData\Local\GOG.com\Galaxy\plugins\installed\uplay_afb5a69c-b2ee-4d58-b916-f4cd75d4999a\backend.py", line 52, in request
raise error
File "C:\Users\Max\AppData\Local\GOG.com\Galaxy\plugins\installed\uplay_afb5a69c-b2ee-4d58-b916-f4cd75d4999a\backend.py", line 45, in request
return await self._session.request(method, url, *args, **kwargs)
File "C:\Users\Max\AppData\Local\GOG.com\Galaxy\plugins\installed\uplay_afb5a69c-b2ee-4d58-b916-f4cd75d4999a\aiohttp\client.py", line 625, in _request
resp.raise_for_status()
File "C:\Users\Max\AppData\Local\GOG.com\Galaxy\plugins\installed\uplay_afb5a69c-b2ee-4d58-b916-f4cd75d4999a\aiohttp\client_reqrep.py", line 1005, in raise_for_status
headers=self.headers,
aiohttp.client_exceptions.ClientResponseError: 403, message='Forbidden', url=URL('https://public-ubiservices.ubi.com/v1/profiles/me/uplay/graphql')
It is very weird, because list of games is downloaded with statistics etc. Maybe some API changed?
Will this be fixed soon? It seems like these posts have been ignored for a while now since OP
I was having problems with this earlier as well, after w few weeks I tried again and it seemed to be working. Now it keeps disconnecting again, only now I don't get the 2FA request anymore even though I still have 2FA active.
Last time this happened I got a temporary suspension on my ubisoft account due to too many failed logins. I don't want to go through that again or potentially losing my account due to this so until Iknow for certain this issue is fixed, I will just have to keep ubisoft disconnected.
Hi! It seems like their app ids changed recently, they are probably removing the last traces of uplay. I managed to track down the new app ids. It seems to work but I'd like someone who has their subscription to test if everything is okay before sending a PR.
Could someone who is subbed to their "gamepass" try to edit following lines of consts.py https://github.com/FriendsOfGalaxy/galaxy-integration-uplay/blob/61d24e4ed0f1b2378252142e5ee2c92cd309612b/src/consts.py#L15-L16
to:
CLUB_APPID = "f35adcb5-1911-440c-b1c9-48fdc1701c68"
CLUB_GENOME_ID = "5b36b900-65d8-47f3-93c8-86bdaa48ab50"
And report if subbed games are correctly added and listed as installed in GOG ?
Thanks
#EDIT 22/10/08 Changed IDs to new ones.
After changing guids in %LOCALAPPDATA%\GOG.com\Galaxy\plugins\installed\uplay_afb5a69c-b2ee-4d58-b916-f4cd75d4999a\consts.py no more disconnects. Thanks a lot!
Hi! It seems like their app ids changed recently, they are probably removing the last traces of uplay. I managed to track down the new app ids. It seems to work but I'd like someone who has their subscription to test if everything is okay before sending a PR.
Could someone who is subbed to their "gamepass" try to edit following lines of consts.py to:
https://github.com/FriendsOfGalaxy/galaxy-integration-uplay/blob/61d24e4ed0f1b2378252142e5ee2c92cd309612b/src/consts.py#L15
https://github.com/FriendsOfGalaxy/galaxy-integration-uplay/blob/61d24e4ed0f1b2378252142e5ee2c92cd309612b/src/consts.py#L16
CLUB_APPID = "314d4fef-e568-454a-ae06-43e3bece12a6" CLUB_GENOME_ID = "85c31714-0941-4876-a18d-2c7e9dce8d40"And report if subbed games are correctly added and listed as installed in GOG ?
Thanks
THANK YOU!
Thank you @fl4shback I have confirmed the change of app ids has resolved the "Connection Lost" issue for me. (edit: I do not have a Ubisoft+ subscription.) I did notice in your pull request that you appear to have made a typo there.
You entered the following for line 15:
CLUB_APPID = "b314d4fef-e568-454a-ae06-43e3bece12a6"
There is a 'b' at the start that should not be there.
Thank you @fl4shback I have confirmed the change of app ids has resolved the "Connection Lost" issue for me. (edit: I do not have a Ubisoft+ subscription.) I did notice in your pull request that you appear to have made a typo there.
You entered the following for line 15:
CLUB_APPID = "b314d4fef-e568-454a-ae06-43e3bece12a6"There is a 'b' at the start that should not be there.
Copy paste gone wrong... Left the first char of the previous key.
Thanks @Diven73 for noticing !
PR Updated
Hi! It seems like their app ids changed recently, they are probably removing the last traces of uplay. I managed to track down the new app ids. It seems to work but I'd like someone who has their subscription to test if everything is okay before sending a PR.
Could someone who is subbed to their "gamepass" try to edit following lines of consts.py to:
https://github.com/FriendsOfGalaxy/galaxy-integration-uplay/blob/61d24e4ed0f1b2378252142e5ee2c92cd309612b/src/consts.py#L15
https://github.com/FriendsOfGalaxy/galaxy-integration-uplay/blob/61d24e4ed0f1b2378252142e5ee2c92cd309612b/src/consts.py#L16
CLUB_APPID = "314d4fef-e568-454a-ae06-43e3bece12a6" CLUB_GENOME_ID = "85c31714-0941-4876-a18d-2c7e9dce8d40"And report if subbed games are correctly added and listed as installed in GOG ?
Thanks
Works for me thanks 👍
It does not seem to work for me. It connects just fine, but then a few seconds after connecting it disconnects again every time. I tried restarting GOG Galaxy and I tries reinstalling GOG galaxy, but the problem persists
Did You try to change guids in %LOCALAPPDATA%\GOG.com\Galaxy\plugins\installed\uplay_afb5a69c-b2ee-4d58-b916-f4cd75d4999a\consts.py (guid in uplay_... could be different)?
Did You try to change guids in
%LOCALAPPDATA%\GOG.com\Galaxy\plugins\installed\uplay_afb5a69c-b2ee-4d58-b916-f4cd75d4999a\consts.py(guid inuplay_...could be different)?
Just tried that now and now it will not let me log into ubisoft connect at all. The windows that opens for the login credentials just sits there flashing the ubisoft logo endlessly.
Edit: Forgot to edit both lines, it seems to work now, thanks. I just don't like messing around with stuff like that as I have no idea what I'm doing usually.
Seems it's working for me fine. But this issues should be adressed by someone who knows how. In the end is in Ubisoft and GoG best interest for them both that it works.