FreedomScientific
problem with focus jumping when closing a tab on the Salesforce CRM system with JAWS 2024 latest
Summary
jaws is miss behaving in the salesforce CRM, when closing a tab.
Brief description of the issue. Please list any specific steps.> open an account in the salesforce crm system then, open a case, service contract, or any other tab. explore a bit, then go to the close button, and press enter. jaws will not say nothing few seconds, then, after a few seconds the focus will jump to another section of the page. **tested with JAWS, NVDA, and Narator, the problem is happening just with jaws.
Example:
- Go to http://www.google.com
- Shift-Tab back to the About link
Expected result
the tab should be close like in any other screen, without focus jumping.
What did you expect to happen?
Actual result
the focus jumps and jaws is miss behaving.
What actually did happen?
Example
A test case that demonstrates the issue - provide linked test case, CodePen, JSbin, etc...
Additional Information
the issue tested also with Salesforce accessibility, thats conforms the issue happening just with JAWS
JAWS version and build number 2024, july update
Operating System and version windows 10 22 h2 build 1945
Browser and version:
edge, the latest
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