Reduce FFC churn

[gstout52]

Epic

No response

Description

As a FlowFuse user

I want to receive special outreach if I am considering churning

So that I can receive the value of FlowFuse that I expected when I signed up

At present, there are no mechanisms in place to predict churn, to introduce a reason to hesitate before churning, to engage with customers considering churning and offer help (like training or implementation assistance), etc.

This story is to improve that.

Which customers would this be available to

None

Acceptance Criteria

• [ ] criteria 1
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Have you provided an initial effort estimate for this issue?

I have provided an initial effort estimate