Eartrumpet crashes when interacted with.

[Spirit-chan]

trafficstars

When I boot my computer, and I try to interact with Eartrumpet, it crashes and refuses to launch.

[riverar]

Hi @Spirit-chan, can you open Event Viewer > Windows Logs > Application and see if there's an EarTrumpet related entry in there?

[Spirit-chan]

These are the entries.

First Error: Log Name: Application Source: Application Error Date: 5/9/2021 2:18:01 PM Event ID: 1000 Task Category: (100) Level: Error Keywords: Classic User: N/A Computer: SpiritLab Description: Faulting application name: EarTrumpet.exe, version: 2.1.8.0, time stamp: 0x602cd00d Faulting module name: d3d9.dll, version: 10.0.19041.928, time stamp: 0x9e604254 Exception code: 0xc0000005 Fault offset: 0x000e544d Faulting process id: 0x2724 Faulting application start time: 0x01d745077b8d686b Faulting application path: C:\Program Files\WindowsApps\40459File-New-Project.EarTrumpet_2.1.8.0_x86__1sdd7yawvg6ne\EarTrumpet\EarTrumpet.exe Faulting module path: C:\WINDOWS\SYSTEM32\d3d9.dll Report Id: 5d066d2c-95aa-4fb4-81aa-8ac4785b5daa Faulting package full name: 40459File-New-Project.EarTrumpet_2.1.8.0_x86__1sdd7yawvg6ne Faulting package-relative application ID: EarTrumpet Event Xml: <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event"> <System> <Provider Name="Application Error" /> <EventID Qualifiers="0">1000</EventID> <Version>0</Version> <Level>2</Level> <Task>100</Task> <Opcode>0</Opcode> <Keywords>0x80000000000000</Keywords> <TimeCreated SystemTime="2021-05-09T19:18:01.5969872Z" /> <EventRecordID>39015</EventRecordID> <Correlation /> <Execution ProcessID="0" ThreadID="0" /> <Channel>Application</Channel> <Computer>SpiritLab</Computer> <Security /> </System> <EventData> <Data>EarTrumpet.exe</Data> <Data>2.1.8.0</Data> <Data>602cd00d</Data> <Data>d3d9.dll</Data> <Data>10.0.19041.928</Data> <Data>9e604254</Data> <Data>c0000005</Data> <Data>000e544d</Data> <Data>2724</Data> <Data>01d745077b8d686b</Data> <Data>C:\Program Files\WindowsApps\40459File-New-Project.EarTrumpet_2.1.8.0_x86__1sdd7yawvg6ne\EarTrumpet\EarTrumpet.exe</Data> <Data>C:\WINDOWS\SYSTEM32\d3d9.dll</Data> <Data>5d066d2c-95aa-4fb4-81aa-8ac4785b5daa</Data> <Data>40459File-New-Project.EarTrumpet_2.1.8.0_x86__1sdd7yawvg6ne</Data> <Data>EarTrumpet</Data> </EventData> </Event>

Error Two: Application: EarTrumpet.exe Framework Version: v4.0.30319 Description: The process was terminated due to an unhandled exception. Exception Info: exception code c0000005, exception address 658A544D

[riverar]

@Spirit-chan Hm. Looks like a third-party issue (display drivers? customization software?) but can you do the following so we can be sure?

1. Open Regedit, navigate to HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\Windows Error Reporting\LocalDumps
2. Create a REG_DWORD value named DumpType and give it a value of 2
3. Reproduce the crash
4. Find the EarTrumpet.exe.dmp in %LOCALAPPDATA%\CrashDumps, zip it up and upload it to OneDrive/send a copy to [email protected]. (Do not attach it here!)
5. Repeat step 1 above then delete DumpType to clean up

[Spirit-chan]

Sent it

[Spirit-chan]

Also, same issue has been happening, but yesterday, I was able to use EarTrumpet normally. Now today it doesn't work again.

[riverar]

Hi there. I'm cleaning up the issues list. This issue is a bit stale. Please try reproducing this issue with current version of EarTrumpet and ping me if you can still reproduce it.