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Presets of channels get lost

Open anzuwi opened this issue 5 years ago • 24 comments
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Hi,

after updating to Win 10, Ver 2004 Ear Trumpet doesn't save the presets (last volume setting) of my apps. E.g. Candy Crash was set to 5%. Closing Candy Crush and reopening it, will reset the volume to 100%. Before 2004 last setting was applied.

Regards Andreas

anzuwi avatar Jun 02 '20 23:06 anzuwi

Went back to Win 10 Ver 1909 - fixed.

anzuwi avatar Jun 04 '20 01:06 anzuwi

Seeing the same issue on 2004 with Microsoft Sudoku app. From what I can tell, only impacts Windows Store apps, not x86 apps.

topps13 avatar Jun 09 '20 17:06 topps13

I'm also seeing the same behaviour. After updating to Win 10 Ver 2004 settings get lost. As @topps13 says, it appears to be only on Windows Store apps, like Candy Crush or Skype. On x86 apps the settings are keeped.

andrescirulo avatar Jun 11 '20 16:06 andrescirulo

I have the behavior here with some exotic species.

Examples: Liquidsoap v1.1.1 [savonet_liquidsoap] https://github.com/savonet/liquidsoap) All Chrome versions (dev, beta, regular) All Opera versions (dev, beta, regular)

There are also programs where the level is retained after a program restart: VLC OBS Thunderbird

In the examples above, everything worked fine a long time ago.

MadLostSoul avatar Jun 20 '20 15:06 MadLostSoul

For me it doesn't remember volume of Viber neither which is an ordinary x86 app.

Giorgi avatar Jun 21 '20 18:06 Giorgi

Google Chrome doesn't work properly for me. Every time I open it the volume is reset to 100% since I updated to 2004 version. Hope to an update asap.

CosimoMatassini avatar Aug 17 '20 09:08 CosimoMatassini

@CosimoMatassini I can't reproduce with Chrome Version 85.0.4183.83 (Official Build) (64-bit) and Windows 10 19041.450. What builds of Chrome/Windows are you using?

riverar avatar Aug 30 '20 22:08 riverar

I've just updated chrome from 84.0.4147.135 to 85.0.4183.83 but the problem is still there. It appeared when I updated windows from 1909 to 2004. I'm currently using Windows 10 19041.450

CosimoMatassini avatar Aug 30 '20 23:08 CosimoMatassini

@CosimoMatassini OK, strange.

Please file a bug in Feedback Hub under [Devices and Drivers] - [Audio and sound]. You can cut and paste from this template (but verify the steps apply to you). Please also check ☑ Save a local copy of diagnostics and attachments created when giving feedback. Send a copy of that data to [email protected] and reference issue 512.

Summary: Windows does not remember audio levels for application ____

Explain in more detail:
When I start my application, its audio level is reset to 100%,
requiring me to change it again.

Repro steps:
  1. Start application ____
  2. Set audio level to 25%
  3. Close application and restart machine
  4. Start application ____
  5. Observe audio level has reset to 100%

See also: EarTrumpet/issues/512

Then paste a link here and I'll forward it directly to the audio team.

riverar avatar Aug 30 '20 23:08 riverar

Instagram for PC installed from the Microsoft Store has this problem too. If it could help...

CosimoMatassini avatar Aug 30 '20 23:08 CosimoMatassini

https://aka.ms/AA9ijk5

CosimoMatassini avatar Aug 31 '20 09:08 CosimoMatassini

@CosimoMatassini Thanks, do you have the local copy of the diagnostic data available for us to review?

riverar avatar Aug 31 '20 09:08 riverar

I' ve lots in that dir, but I cannot recognise the right one

CosimoMatassini avatar Aug 31 '20 09:08 CosimoMatassini

@CosimoMatassini Find 051b7e83-c147-42f1-9327-5573ba27e569.

riverar avatar Aug 31 '20 10:08 riverar

I sent a mail to [email protected] with the link to the folder in my google drive

Thank you very much for spending time helping me. I checked that italian language is not supported yet. So I'm about to open a feature request because I'm able to translate everything. If you want I can help you. It's important to me to make the app better.

CosimoMatassini avatar Aug 31 '20 11:08 CosimoMatassini

@CosimoMatassini Thanks! No PR needed, we have Italian already. https://crowdin.com/project/eartrumpet/it# Is it not working for you?

riverar avatar Aug 31 '20 20:08 riverar

Sorry for the late reply but I can reproduce the problem to this day just as @CosimoMatassini did.

From the date of my first post the error has persisted until today. Even the list of programs that work or not work has not changed.

Current Chrome: Version 85.0.4183.83 (Official Build) (64-Bit) Current Windows: Windows 10 Pro Insider Preview - Version 2004 (Build 20180.1000)

The program that is most important to me runs as a system service but is just a simple x86 exe in quiet mode: LiquidSoap v1.1.1. --- repo: savonet/liquidsoap

I know that this version is not the latest version of LiquidSoap, but Eartrump has worked correctly in older Windows versions. Unfortunately I cannot say which version of Windows 10 it was.

If desired, I can provide more information (possibly with your instructions).

MadLostSoul avatar Sep 05 '20 00:09 MadLostSoul

Any updates?

CosimoMatassini avatar Sep 30 '20 18:09 CosimoMatassini

Is the solution still being worked on?

MadLostSoul avatar Oct 15 '20 09:10 MadLostSoul

Yes, I hope

CosimoMatassini avatar Oct 15 '20 12:10 CosimoMatassini

Connected @CosimoMatassini with a Microsoft engineer on Sep 30 but that email thread seems to have gone silent. Will ping folks again.

riverar avatar Oct 15 '20 16:10 riverar

I just noticed that the problem is related to WASAPI.

CosimoMatassini avatar Oct 23 '20 19:10 CosimoMatassini

@CosimoMatassini Haven't heard back via email, just checking in.

riverar avatar Nov 11 '20 08:11 riverar

After a new Windows installation, an Insider Preview, the volume settings will no longer be saved for any program.

MadLostSoul avatar Jan 21 '21 08:01 MadLostSoul

Hi there. I'm cleaning up the issues list. There's no work to be completed here so am closing this issue for now. (Windows has the responsibility of remembering audio levels. We'll make sure EarTrumpet Actions lets you at least set up an automated Action for this yourself.) Feel free to keep the discussion going. Thanks!

riverar avatar Jan 26 '23 22:01 riverar