jellyseerr icon indicating copy to clipboard operation
jellyseerr copied to clipboard

Jellyfin full library scan not working

Open Doug411 opened this issue 1 year ago • 1 comments

Description

If I execute a full library scan under jobs and cache. I get the following error messages:

Something` went wrong while getting library content from the Jellyfin server: Request failed with status code 401
Sync interrupted

If I click on start scan under the Jellyfin (manual scan). Nothing happens.

However, "recently added" scan works as expected.

The net result is that all my movies in Radarr show as 'available' in JellySeerr. However, only those movies added from JellySeer, or recently added in Jellyfin have a 'Play on Jellyfin' button. The majority of my library does not have the button.

FYI, I am logging into Jellyseer with my Jellyfin login, which is using LDAP authentication through Authentik. Everything else works as expected.

Version

1,8.1

Steps to Reproduce

  1. Go to Settings. 2. Go to Jobs and Cache. 3. Click on Jellyfin full library scan run now.

Screenshots

No response

Logs

No response

Platform

desktop

Device

MS-01

Operating System

Ubuntu 22.05/docker

Browser

Chrome

Additional Context

No response

Code of Conduct

  • [X] I agree to follow Jellyseerr's Code of Conduct

Doug411 avatar May 03 '24 17:05 Doug411

This is a configuration issue. Please hop onto discord for further support queries. We do not carry out support here.

fallenbagel avatar May 03 '24 18:05 fallenbagel

This probably is an expired auth token. A log out and log back in should fix this issue.

fallenbagel avatar Jun 05 '24 07:06 fallenbagel

If anyone else encounters this issue, for me it was that my account I logged in did not have access to one of (in fact, the very first) of the libraries. I'd hidden it from myself because I wasn't interested in it. Once I granted access it all worked fine again.

tonytoon avatar Jul 04 '24 07:07 tonytoon