402 Approvals can only be set for members of the policy” error when setting approver for new user added to workspace

[m-natarajan]

If you haven’t already, check out our contributing guidelines for onboarding and email [email protected] to request to join our Slack channel!

---

Version Number: 9.0.72-1 Reproducible in staging?: Y Reproducible in production?: Y If this was caught on HybridApp, is this reproducible on New Expensify Standalone?: If this was caught during regression testing, add the test name, ID and link from TestRail: Email or phone of affected tester (no customers): Logs: https://stackoverflow.com/c/expensify/questions/4856 Expensify/Expensify Issue URL: Issue reported by: @garrettmknight Slack conversation (hyperlinked to channel name): #expense

Action Performed:

1. Create a workspace
2. Invite Submitter + Approver A
3. Enable Workflows > Approval + Delay Submission
4. Set Approver A as approver (A key step to reproduce this is that all accounts must be on the same validated domain)

Expected Result:

Approver A is set as Approver

Actual Result:

402 Approvals can only be set for members of the policy” error when setting approver for new user added to workspace

Workaround:

Unknown

Platforms:

Which of our officially supported platforms is this issue occurring on?

• [ ] Android: Standalone
• [ ] Android: HybridApp
• [ ] Android: mWeb Chrome
• [ ] iOS: Standalone
• [ ] iOS: HybridApp
• [ ] iOS: mWeb Safari
• [x] MacOS: Chrome / Safari
• [ ] MacOS: Desktop

Screenshots/Videos

Add any screenshot/video evidence

https://github.com/user-attachments/assets/3a88257b-f7ad-4b8b-b4be-1d4ce8e803ce

View all open jobs on GitHub

[melvin-bot[bot]]

Triggered auto assignment to @abekkala (Bug), see https://stackoverflow.com/c/expensify/questions/14418 for more details. Please add this bug to a GH project, as outlined in the SO.

[neil-marcellini]

The fix is under review now. It only requires a backend change.

[neil-marcellini]

This is all done