[$250] Expensify card - Verification bank account funnel doesn't end

[vincdargento]

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Version Number: 9.0.69-4 Reproducible in staging?: Yes Reproducible in production?: Yes If this was caught on HybridApp, is this reproducible on New Expensify Standalone?: N/A If this was caught during regression testing, add the test name, ID and link from TestRail: N/A Email or phone of affected tester (no customers): [email protected] Issue reported by: Applause Internal Team

Action Performed:

Precondition: Log in with [email protected]. QBO must be connected to the WS.

1. Go to WS > Expensify card
2. Click on Issue new card
3. Choose added BA

Expected Result:

Verification bank account funnel ends successfully.

Actual Result:

No message that BA is verified. RBR is appears aside Expensify card. There are errors in DevTools console.

Workaround:

Unknown

Platforms:

Which of our officially supported platforms is this issue occurring on?

• [ ] Android: Standalone
• [ ] Android: HybridApp
• [ ] Android: mWeb Chrome
• [ ] iOS: Standalone
• [ ] iOS: HybridApp
• [ ] iOS: mWeb Safari
• [x] MacOS: Chrome / Safari
• [ ] MacOS: Desktop

Screenshots/Videos

https://github.com/user-attachments/assets/f5149175-2666-4ea6-ae24-8a9ba3eb8ed8

View all open jobs on GitHub

Upwork Automation - Do Not Edit

• Upwork Job URL: https://www.upwork.com/jobs/~021864403978709275703
• Upwork Job ID: 1864403978709275703
• Last Price Increase: 2024-12-04
• Automatic offers:
• DylanDylann | Contributor | 105249993

Issue Owner

Current Issue Owner: @Ollyws

[melvin-bot[bot]]

Triggered auto assignment to @garrettmknight (Bug), see https://stackoverflow.com/c/expensify/questions/14418 for more details. Please add this bug to a GH project, as outlined in the SO.

[melvin-bot[bot]]

Job added to Upwork: https://www.upwork.com/jobs/~021864403978709275703

[melvin-bot[bot]]

Triggered auto assignment to Contributor-plus team member for initial proposal review - @Ollyws (External)

[DylanDylann]

I can't reproduce this problem

cc @mountiny

[melvin-bot[bot]]

📣 @DylanDylann 🎉 An offer has been automatically sent to your Upwork account for the Contributor role 🎉 Thanks for contributing to the Expensify app!

Offer link Upwork job Please accept the offer and leave a comment on the Github issue letting us know when we can expect a PR to be ready for review 🧑‍💻 Keep in mind: Code of Conduct | Contributing 📖

[mountiny]

Adding @DylanDylann as they worked on the project

@vincdargento can you please retests and try to see if you can reproduce with new setup?

[MelvinBot]

This has been labelled "Needs Reproduction". Follow the steps here: https://stackoverflowteams.com/c/expensify/questions/16989

[vincdargento]

@mountiny Tester can still reproduce the issue, but it's happening only with the mentioned account ([email protected])

https://github.com/user-attachments/assets/dd4330ca-ad60-4348-9045-d3cc5469fbb0

[melvin-bot[bot]]

@garrettmknight, @mountiny, @DylanDylann Uh oh! This issue is overdue by 2 days. Don't forget to update your issues!

[mountiny]

@vincdargento can you please try with a new account?

[mountiny]

No repro with new account, I will close for focus https://expensify.slack.com/archives/C9YU7BX5M/p1734014666006399?thread_ts=1733699946.562589&cid=C9YU7BX5M