[$250] Chat - Hidden appears when mentioning a non existent user from another device

[lanitochka17]

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Version Number: 9.0.67-0 Reproducible in staging?: Y Reproducible in production?: Y If this was caught on HybridApp, is this reproducible on New Expensify Standalone?: Y If this was caught during regression testing, add the test name, ID and link from TestRail: N/A Email or phone of affected tester (no customers): [email protected] Issue reported by: Applause - Internal Team

Action Performed:

1. [User A] Sign in as a new Gmail account
2. [User A] Create a workspace and invite a member
3. [User A] Enable workflows for the workspace and make the invited user become the first approver
4. [User B] Sign in and mention a non existent user in the workspace chat

Expected Result:

Hidden doesn't appear for both devices

Actual Result:

The mention appears as hidden for the other device

Workaround:

Unknown

Platforms:

Which of our officially supported platforms is this issue occurring on?

• [ ] Android: Standalone
• [ ] Android: HybridApp
• [ ] Android: mWeb Chrome
• [ ] iOS: Standalone
• [ ] iOS: HybridApp
• [ ] iOS: mWeb Safari
• [x] MacOS: Chrome / Safari
• [ ] MacOS: Desktop

Screenshots/Videos

Add any screenshot/video evidence

https://github.com/user-attachments/assets/1475069e-85fa-4531-b97c-eb830cba1f0b

View all open jobs on GitHub

Upwork Automation - Do Not Edit

• Upwork Job URL: https://www.upwork.com/jobs/~021864379866425027064
• Upwork Job ID: 1864379866425027064
• Last Price Increase: 2024-12-04

Issue Owner

Current Issue Owner: @rayane-djouah

[melvin-bot[bot]]

Triggered auto assignment to @abekkala (Bug), see https://stackoverflow.com/c/expensify/questions/14418 for more details. Please add this bug to a GH project, as outlined in the SO.

[melvin-bot[bot]]

@abekkala Huh... This is 4 days overdue. Who can take care of this?

[melvin-bot[bot]]

@abekkala 6 days overdue. This is scarier than being forced to listen to Vogon poetry!

[melvin-bot[bot]]

Job added to Upwork: https://www.upwork.com/jobs/~021864379866425027064

[melvin-bot[bot]]

Triggered auto assignment to Contributor-plus team member for initial proposal review - @rayane-djouah (External)

[rayane-d]

~~@abekkala I think that this is a backend bug issue and needs to be internal~~

[rayane-d]

Hmm, the backend is returning the correct data:

It might be a frontend bug.

[rayane-d]

[rayane-d]

Looking for proposals!

[jacobkim9881]

Some data to show on FE is short of while updating:

[info] [Report] Handled multipleEvents event sent by Pusher -
...
{"key":"personalDetailsList","onyxMethod":"merge","value":{"18802639":{"accountID":18802639,"avatar":"https://d2k5nsl2zxldvw.cloudfront.net/images/avatars/default-avatar_8.png",
///////// no displayName /////////
"firstName":"","lastName":"","status":null}}}],
"eventType":"onyxApiUpdate"}],"lastUpdateID":3287938603,"previousUpdateID":3287133456}

Here above should be displayName like this: displayName: "[email protected]"

[melvin-bot[bot]]

@abekkala @rayane-djouah this issue was created 2 weeks ago. Are we close to approving a proposal? If not, what's blocking us from getting this issue assigned? Don't hesitate to create a thread in #expensify-open-source to align faster in real time. Thanks!

[melvin-bot[bot]]

@abekkala, @rayane-djouah Whoops! This issue is 2 days overdue. Let's get this updated quick!

[melvin-bot[bot]]

📣 It's been a week! Do we have any satisfactory proposals yet? Do we need to adjust the bounty for this issue? 💸

[rayane-d]

@jacobkim9881 Do you think that this is a backend bug?

[jacobkim9881]

@rayane-djouah As a workaround w/o displayName, this code returns hidden name: https://github.com/Expensify/App/blob/082e14b9bc1259c329c7cd186ee8f21c0397f6fb/src/libs/ReportActionsUtils.ts#L1171-L1176 As I know we can get displayName on FE. However it seems the issue is not reproducible.

[melvin-bot[bot]]

@abekkala, @rayane-djouah Huh... This is 4 days overdue. Who can take care of this?

[rayane-d]

@abekkala - Could you please ask QA to retest? Thanks!

[abekkala]

https://expensify.slack.com/archives/C9YU7BX5M/p1734534892566609

[melvin-bot[bot]]

📣 It's been a week! Do we have any satisfactory proposals yet? Do we need to adjust the bounty for this issue? 💸

[mvtglobally]

Issue not reproducible during KI retests. (First week)

[rayane-d]

https://github.com/Expensify/App/issues/53172#issuecomment-2557961547

[melvin-bot[bot]]

@abekkala @rayane-djouah this issue is now 4 weeks old, please consider:

• Finding a contributor to fix the bug
• Closing the issue if BZ has been unable to add the issue to a VIP or Wave project
• If you have any questions, don't hesitate to start a discussion in #expensify-open-source

Thanks!

[melvin-bot[bot]]

@abekkala, @rayane-djouah Uh oh! This issue is overdue by 2 days. Don't forget to update your issues!

[melvin-bot[bot]]

📣 It's been a week! Do we have any satisfactory proposals yet? Do we need to adjust the bounty for this issue? 💸

[rayane-d]

https://github.com/Expensify/App/issues/53172#issuecomment-2557961547

[mvtglobally]

Issue not reproducible during KI retests. (Second week)

[rayane-d]

https://github.com/Expensify/App/issues/53172#issuecomment-2565023385

[melvin-bot[bot]]

📣 It's been a week! Do we have any satisfactory proposals yet? Do we need to adjust the bounty for this issue? 💸

[rayane-d]

https://github.com/Expensify/App/issues/53172#issuecomment-2565023385

[melvin-bot[bot]]

@abekkala, @rayane-djouah Eep! 4 days overdue now. Issues have feelings too...