Integration - Netsuite can't enable tag automatically when importing occurs

[lanitochka17]

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Version Number: 9.0.66-0 Reproducible in staging?: Y Reproducible in production?: Y If this was caught on HybridApp, is this reproducible on New Expensify Standalone?: N/A If this was caught during regression testing, add the test name, ID and link from TestRail: https://expensify.testrail.io/index.php?/tests/view/5260292 Email or phone of affected tester (no customers): [email protected] Issue reported by: Applause - Internal Team

Action Performed:

Prerequisite Create WS and connect to Netsuite integration

1. Navigate to https://staging.new.expensify.com/
2. Navigate to Accounting > Import > Customers/projects
3. Enable the toggle of "import customers"

Expected Result:

Import customers are displayed as tag

Actual Result:

Tag is not enabled and locked in "more features"

Workaround:

Unknown

Platforms:

Which of our officially supported platforms is this issue occurring on?

• [ ] Android: Standalone
• [x] Android: HybridApp
• [x] Android: mWeb Chrome
• [ ] iOS: Standalone
• [ ] iOS: HybridApp
• [ ] iOS: mWeb Safari
• [x] MacOS: Chrome / Safari
• [ ] MacOS: Desktop

Screenshots/Videos

Add any screenshot/video evidence

https://github.com/user-attachments/assets/d5ec98bb-35a8-4b8d-9bde-40ae3d5ce472

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[melvin-bot[bot]]

Triggered auto assignment to @muttmuure (Bug), see https://stackoverflow.com/c/expensify/questions/14418 for more details. Please add this bug to a GH project, as outlined in the SO.

[muttmuure]

Dupe? https://github.com/Expensify/App/issues/49360

[muttmuure]

@yuwenmemon any ideas if this is a regression?

[melvin-bot[bot]]

@muttmuure Huh... This is 4 days overdue. Who can take care of this?

[melvin-bot[bot]]

@muttmuure Still overdue 6 days?! Let's take care of this!

[muttmuure]

Doesn't sound like this is a priority atm, but I've pinged Yuwen

[melvin-bot[bot]]

@yuwenmemon @muttmuure this issue was created 2 weeks ago. Are we close to a solution? Let's make sure we're treating this as a top priority. Don't hesitate to create a thread in #expensify-open-source to align faster in real time. Thanks!

[muttmuure]

Waiting for Yuwen's investigation

[muttmuure]

No update

[muttmuure]

No update

[muttmuure]

Not overdue

[melvin-bot[bot]]

Triggered auto assignment to @OfstadC (Bug), see https://stackoverflow.com/c/expensify/questions/14418 for more details. Please add this bug to a GH project, as outlined in the SO.

[OfstadC]

Going to move this to weekly @yuwenmemon but if it should be set to a different priority, please let me know 😃

[OfstadC]

@yuwenmemon should we update this to monthly if it's not a high priority?

[yuwenmemon]

We should fix this. Let's keep it weekly.

[yuwenmemon]

This was fixed with: https://github.com/Expensify/Auth/pull/14515