[$250] [Reproduction Steps] Attachments - Image preview did not load immediately after being received

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Version Number: 9.0.54-11 Reproducible in staging?: Yes Reproducible in production?: Unknown

Email or phone of affected tester (no customers): [email protected] Logs: https://stackoverflow.com/c/expensify/questions/4856

Issue reported by: @mallenexpensify Slack conversation: #quality

Deliverable

The deliverable is to provide reliable reproduction steps for the bug. - Follow the Propose a solution for a job process to submit the steps for review”. Inc. preconditions and additional details if they’re helpful. (ie. require x beta to be enabled, must be on a Collect plan)

Action Performed:

Precondition: Both user A and B are online at the same time. User A is logged in on Desktop app.

1. As user B - Send a attachment to user A
2. As user A - Check the attachment

Expected Result:

Image preview is displayed in the conversation history

Actual Result:

Grey box shows, image doesn't auto-load (it does load later)

Workaround:

Can the user still use Expensify without this being fixed? Have you informed them of the workaround?

Platforms:

Which of our officially supported platforms is this issue occurring on?

• [ ] Android: Standalone
• [ ] Android: HybridApp
• [ ] Android: mWeb Chrome
• [ ] iOS: Standalone
• [ ] iOS: HybridApp
• [ ] iOS: mWeb Safari
• [x] MacOS: Chrome / Safari
• [x] MacOS: Desktop

Screenshots/Videos

onyx data image not showing.txt

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Upwork Automation - Do Not Edit

• Upwork Job URL: https://www.upwork.com/jobs/~021851730798154046033
• Upwork Job ID: 1851730798154046033
• Last Price Increase: 2024-10-30

Issue Owner

Current Issue Owner: @abdulrahuman5196