[$500] Profile - Status dissappears before customized time

[lanitochka17]

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Version Number: 9.0.48 Reproducible in staging?: Y Reproducible in production?: Y If this was caught during regression testing, add the test name, ID and link from TestRail: N/A Email or phone of affected tester (no customers): [email protected] Issue reported by: Applause - Internal Team

Action Performed:

1. Open https://staging.new.expensify.com./
2. Tap on "Settings"
3. Tap on "Profie"
4. Tap on "Status"
5. Select emoji and type "Wow"
6. In "Clear after" select time 1 hour ahead and tap "Save"
7. Tap on "Back" button at the top left corner
8. Tap on "Inbox" and return to Profile tab

Expected Result:

The status is displayed for 1 hour after being set

Actual Result:

The status dissapears immediately

Workaround:

Unknown

Platforms:

Which of our officially supported platforms is this issue occurring on?

• [ ] Android: Native
• [ ] Android: mWeb Chrome
• [x] iOS: Native
• [x] iOS: mWeb Safari
• [ ] MacOS: Chrome / Safari
• [ ] MacOS: Desktop

Screenshots/Videos

Add any screenshot/video evidence

https://github.com/user-attachments/assets/cf5c0b1d-2cae-48fa-9896-b92766f6732f

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• Upwork Job URL: https://www.upwork.com/jobs/~021848860286282123001
• Upwork Job ID: 1848860286282123001
• Last Price Increase: 2024-12-10
• Automatic offers:
• dominictb | Contributor | 104742376

Issue Owner

Current Issue Owner: @c3024

[melvin-bot[bot]]

Triggered auto assignment to @strepanier03 (Bug), see https://stackoverflow.com/c/expensify/questions/14418 for more details. Please add this bug to a GH project, as outlined in the SO.

[lanitochka17]

@strepanier03 FYI I haven't added the External label as I wasn't 100% sure about this issue. Please take a look and add the label if you agree it's a bug and can be handled by external contributors

[melvin-bot[bot]]

@strepanier03 Uh oh! This issue is overdue by 2 days. Don't forget to update your issues!

[strepanier03]

Looking for a swap here. Otherwise, I'll need to figure out what's up with my Browserstack so I can try to repro.

[melvin-bot[bot]]

@mallenexpensify Huh... This is 4 days overdue. Who can take care of this?

[melvin-bot[bot]]

Job added to Upwork: https://www.upwork.com/jobs/~021848860286282123001

[melvin-bot[bot]]

Triggered auto assignment to Contributor-plus team member for initial proposal review - @c3024 (External)

[mallenexpensify]

Was able to reproduce on v9.0.52-4 @c3024 , any idea what might be going on here?

[c3024]

This looks like a backend bug.

But, I cannot reproduce this on production, staging or dev. Looks like some backend fix was deployed.

https://github.com/user-attachments/assets/6529d321-697a-4fa5-af61-4efefa1f59ae

@lanitochka17, Can you please retest this?

Thanks!

cc: @mallenexpensify

[andriivitiv]

In the OP's video, the device's date is 7 days behind which causes the status to expire immediately. It's probably not worth fixing, but if you decide to, a potential solution might be for the FE to send its local time and the BE to account for this difference.

[mallenexpensify]

I'm still able to reproduce on latest staging build for IOS app, v9.0.54-1

[melvin-bot[bot]]

@mallenexpensify @c3024 this issue was created 2 weeks ago. Are we close to approving a proposal? If not, what's blocking us from getting this issue assigned? Don't hesitate to create a thread in #expensify-open-source to align faster in real time. Thanks!

[c3024]

This makes sense. I will try to repro this with changing time zone.

[melvin-bot[bot]]

📣 It's been a week! Do we have any satisfactory proposals yet? Do we need to adjust the bounty for this issue? 💸

[melvin-bot[bot]]

@mallenexpensify, @c3024 Whoops! This issue is 2 days overdue. Let's get this updated quick!

[c3024]

No luck for me. Asked on Slack if anyone can repro this.

[DylanDylann]

@c3024 I can't reproduce the original issue. But I see a similar problem:

Step:

1. Set the local machine date to 7 previous days
2. Set status and clear after 3 minutes compared to the current time
3. Wait 3 minutes
4. The status isn't cleared

[dominictb]

I can reproduce it. I can take over:

https://github.com/user-attachments/assets/abac5405-2cb8-47d0-bb53-5a3b72333121

cc @mallenexpensify

[melvin-bot[bot]]

📣 @dominictb 🎉 An offer has been automatically sent to your Upwork account for the Contributor role 🎉 Thanks for contributing to the Expensify app!

Offer link Upwork job Please accept the offer and leave a comment on the Github issue letting us know when we can expect a PR to be ready for review 🧑‍💻 Keep in mind: Code of Conduct | Contributing 📖

[mallenexpensify]

Swapped assignments to @dominictb cuz they can repro.

Added to #quality since behaviour is erratic

[mkzie2]

I can only reproduce the issue when I manually update my local machine's time several days into the past. In such case, I think the behavior is expected: You sent a past "clear status after" date to the BE so it should clear the status immediately.

I took a look at @dominictb's recoding and seems like he did modify the time the way mentioned above.

Now only @mallenexpensify can reproduce it normally multiple times. Can you add a recording including all steps and export the Onyx state from Troubleshoot menu so I can take a look?

[mallenexpensify]

Bumped to weekly , I'm back from OOO on Nov 14th, not assigning another BZ, if one is needed please add or post in #contributor-plus to ask for one to be added, thx.

[mkzie2]

@mallenexpensify Can you help take a look at https://github.com/Expensify/App/issues/50658#issuecomment-2456900085?

[melvin-bot[bot]]

This issue has not been updated in over 15 days. @mallenexpensify, @dominictb eroding to Monthly issue.

P.S. Is everyone reading this sure this is really a near-term priority? Be brave: if you disagree, go ahead and close it out. If someone disagrees, they'll reopen it, and if they don't: one less thing to do!

[mallenexpensify]

I'm still able to reproduce on the latest staging build for iOS app using [email protected] Also able to reproduce on iOS Chrome with [email protected] account, check vid.

Opening back up for proposals.

https://github.com/user-attachments/assets/122f541d-5696-42ae-8d8f-fd30eaca4d1e

[melvin-bot[bot]]

📣 It's been a week! Do we have any satisfactory proposals yet? Do we need to adjust the bounty for this issue? 💸

[melvin-bot[bot]]

@mallenexpensify, @dominictb Uh oh! This issue is overdue by 2 days. Don't forget to update your issues!

[melvin-bot[bot]]

@mallenexpensify, @dominictb 6 days overdue. This is scarier than being forced to listen to Vogon poetry!

[melvin-bot[bot]]

📣 It's been a week! Do we have any satisfactory proposals yet? Do we need to adjust the bounty for this issue? 💸

[melvin-bot[bot]]

Upwork job price has been updated to $500