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[$250] Blank page appears between authentication and loading UI

Open Julesssss opened this issue 1 year ago β€’ 47 comments

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Version Number: 9.0.41-1 and earlier Reproducible in staging?: Yes Reproducible in production?: Yes Email or phone of affected tester (no customers): Customer accounts with a medium-large amount of data

Action Performed:

  • Device is on a slow or restricted network
  • Launch New Expensify app
  • Log in with an account with many reports

Expected Result:

  • There will be no white screen after login

Actual Result:

  • White screen appears briefly after login

Platforms:

Which of our officially supported platforms is this issue occurring on?

  • [ ] Android: Native
  • [ ] Android: mWeb Chrome
  • [x] iOS: Native
  • [ ] iOS: mWeb Safari
  • [x] MacOS: Chrome / Safari
  • [ ] MacOS: Desktop

Screenshots/Videos

Add any screenshot/video evidence

https://github.com/user-attachments/assets/25b6fc42-f11d-4899-b2ad-32d3ec7706ec

https://github.com/user-attachments/assets/d74d6b28-561d-4f9b-8594-49dba934f84c

View all open jobs on GitHub

Upwork Automation - Do Not Edit
  • Upwork Job URL: https://www.upwork.com/jobs/~021840753836543659093
  • Upwork Job ID: 1840753836543659093
  • Last Price Increase: 2024-11-25
  • Automatic offers:
    • shubham1206agra | Reviewer | 105126183
    • NJ-2020 | Contributor | 105126185
Issue OwnerCurrent Issue Owner: @NJ-2020

Julesssss avatar Sep 30 '24 14:09 Julesssss

Job added to Upwork: https://www.upwork.com/jobs/~021840753836543659093

melvin-bot[bot] avatar Sep 30 '24 14:09 melvin-bot[bot]

Triggered auto assignment to Contributor-plus team member for initial proposal review - @shubham1206agra (External)

melvin-bot[bot] avatar Sep 30 '24 14:09 melvin-bot[bot]

Triggered auto assignment to @OfstadC (Bug), see https://stackoverflow.com/c/expensify/questions/14418 for more details. Please add this bug to a GH project, as outlined in the SO.

melvin-bot[bot] avatar Sep 30 '24 14:09 melvin-bot[bot]

Hey @blazejkustra, in case you are interested... I also added your repro video.

Julesssss avatar Sep 30 '24 14:09 Julesssss

@Julesssss, @OfstadC, @shubham1206agra Uh oh! This issue is overdue by 2 days. Don't forget to update your issues!

melvin-bot[bot] avatar Oct 03 '24 18:10 melvin-bot[bot]

πŸ“£ It's been a week! Do we have any satisfactory proposals yet? Do we need to adjust the bounty for this issue? πŸ’Έ

melvin-bot[bot] avatar Oct 07 '24 16:10 melvin-bot[bot]

@Julesssss, @OfstadC, @shubham1206agra Still overdue 6 days?! Let's take care of this!

melvin-bot[bot] avatar Oct 07 '24 18:10 melvin-bot[bot]

We need good reproduction steps before making this open to contributors.

Julesssss avatar Oct 08 '24 10:10 Julesssss

This has been labelled "Needs Reproduction". Follow the steps here: https://stackoverflowteams.com/c/expensify/questions/16989

MelvinBot avatar Oct 08 '24 14:10 MelvinBot

Still reproducing on slow network https://github.com/user-attachments/assets/64c5f9ee-0576-45dc-b36a-4c96c64f9ee9

mvtglobally avatar Oct 09 '24 14:10 mvtglobally

Cannot reproduce this issue after we migrate to useOnyx.

truph01 avatar Oct 10 '24 01:10 truph01

@truph01, can you reproduce on web when throttling the network?

Julesssss avatar Oct 10 '24 09:10 Julesssss

@Julesssss No, I cannot reproduce in both web and ios after this PR is merged.

truph01 avatar Oct 10 '24 09:10 truph01

Okay thank you. It looks like the PR was merged just after the latest test. Lets retry once more.

Julesssss avatar Oct 10 '24 10:10 Julesssss

@Julesssss FYI, the above PR is reverted, so the bug can be reproduced.

truph01 avatar Oct 11 '24 07:10 truph01

Awaiting QA reporduction

Julesssss avatar Oct 11 '24 11:10 Julesssss

If we migrate to useOnyx in AuthScreen it will cause: https://github.com/Expensify/App/issues/50560

wildan-m avatar Oct 12 '24 05:10 wildan-m

πŸ“£ It's been a week! Do we have any satisfactory proposals yet? Do we need to adjust the bounty for this issue? πŸ’Έ

melvin-bot[bot] avatar Oct 14 '24 16:10 melvin-bot[bot]

@OfstadC @shubham1206agra this issue was created 2 weeks ago. Are we close to approving a proposal? If not, what's blocking us from getting this issue assigned? Don't hesitate to create a thread in #expensify-open-source to align faster in real time. Thanks!

melvin-bot[bot] avatar Oct 14 '24 18:10 melvin-bot[bot]

Waiting for repro

shubham1206agra avatar Oct 15 '24 00:10 shubham1206agra

πŸ“£ It's been a week! Do we have any satisfactory proposals yet? Do we need to adjust the bounty for this issue? πŸ’Έ

melvin-bot[bot] avatar Oct 21 '24 16:10 melvin-bot[bot]

Not overdue

Julesssss avatar Oct 22 '24 09:10 Julesssss

Reproducible

https://github.com/user-attachments/assets/259d283e-9885-4936-a66c-48b1ec05788e

https://github.com/user-attachments/assets/7e8d9898-1b5a-43a1-bc25-038aad779443

kavimuru avatar Oct 25 '24 16:10 kavimuru

πŸ“£ It's been a week! Do we have any satisfactory proposals yet? Do we need to adjust the bounty for this issue? πŸ’Έ

melvin-bot[bot] avatar Oct 28 '24 16:10 melvin-bot[bot]

@OfstadC @shubham1206agra this issue is now 4 weeks old, please consider:

  • Finding a contributor to fix the bug
  • Closing the issue if BZ has been unable to add the issue to a VIP or Wave project
  • If you have any questions, don't hesitate to start a discussion in #expensify-open-source

Thanks!

melvin-bot[bot] avatar Oct 28 '24 18:10 melvin-bot[bot]

Applause was able to reproduce the issue.

CC @shubham1206agra πŸ˜ƒ

OfstadC avatar Oct 28 '24 18:10 OfstadC

Waiting for proposals here.

shubham1206agra avatar Oct 30 '24 08:10 shubham1206agra

πŸ“£ It's been a week! Do we have any satisfactory proposals yet? Do we need to adjust the bounty for this issue? πŸ’Έ

melvin-bot[bot] avatar Nov 04 '24 16:11 melvin-bot[bot]

πŸ“£ It's been a week! Do we have any satisfactory proposals yet? Do we need to adjust the bounty for this issue? πŸ’Έ

melvin-bot[bot] avatar Nov 11 '24 16:11 melvin-bot[bot]

πŸ“£ It's been a week! Do we have any satisfactory proposals yet? Do we need to adjust the bounty for this issue? πŸ’Έ

melvin-bot[bot] avatar Nov 18 '24 16:11 melvin-bot[bot]