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Hybrid-NewDot app is not loading with chats

Open m-natarajan opened this issue 1 year ago • 9 comments

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Version Number: Reproducible in staging?: needs reproduction Reproducible in production?: needs reproduction If this was caught during regression testing, add the test name, ID and link from TestRail: Email or phone of affected tester (no customers): Logs: https://stackoverflow.com/c/expensify/questions/4856 Expensify/Expensify Issue URL: Issue reported by: @quinthar Slack conversation: https://expensify.slack.com/archives/C05LX9D6E07/p1719022224303489

Action Performed:

  1. Launch the NewDot app

Expected Result:

App should be loading without any issue

Actual Result:

Not opening at all

Workaround:

unknown

Platforms:

Which of our officially supported platforms is this issue occurring on?

  • [x] Android: Native
  • [ ] Android: mWeb Chrome
  • [ ] iOS: Native
  • [ ] iOS: mWeb Safari
  • [ ] MacOS: Chrome / Safari
  • [ ] MacOS: Desktop

Screenshots/Videos

https://github.com/Expensify/App/assets/38435837/107b0df4-1b16-41fc-a2bd-795ec5216dcb

https://github.com/Expensify/App/assets/38435837/7be4175d-9012-48d2-b9a2-fbd274b7cb80

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m-natarajan avatar Jun 24 '24 14:06 m-natarajan

Triggered auto assignment to @puneetlath (Bug), see https://stackoverflow.com/c/expensify/questions/14418 for more details. Please add this bug to a GH project, as outlined in the SO.

melvin-bot[bot] avatar Jun 24 '24 14:06 melvin-bot[bot]

Triggered auto assignment to @Gonals (AutoAssignerNewDotQuality)

melvin-bot[bot] avatar Jun 24 '24 14:06 melvin-bot[bot]

This issue has been resolved

AndrewGable avatar Jun 26 '24 20:06 AndrewGable

Happening again.

quinthar avatar Jul 01 '24 18:07 quinthar

Posted updated video in thread here: https://expensify.slack.com/archives/C05LX9D6E07/p1719861112788059?thread_ts=1719022224.303489&cid=C05LX9D6E07

quinthar avatar Jul 01 '24 21:07 quinthar

Still not working.

quinthar avatar Jul 03 '24 20:07 quinthar

Still happening

quinthar avatar Jul 08 '24 17:07 quinthar

@quinthar @AndrewGable this issue was created 2 weeks ago. Are we close to a solution? Let's make sure we're treating this as a top priority. Don't hesitate to create a thread in #expensify-open-source to align faster in real time. Thanks!

melvin-bot[bot] avatar Jul 08 '24 18:07 melvin-bot[bot]

We are working on this @MelvinBot

AndrewGable avatar Jul 09 '24 18:07 AndrewGable

Still working on it!

quinthar avatar Jul 12 '24 18:07 quinthar

Can you try this again @quinthar ?

AndrewGable avatar Jul 15 '24 12:07 AndrewGable

Tested, still happening; discussing in Slack

quinthar avatar Jul 16 '24 18:07 quinthar

Seems to no longer be happening. Closing out for now. Reopen if it re-occurs!

puneetlath avatar Jul 18 '24 15:07 puneetlath