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[CRITICAL] Emails not delivering to invoice receivers

Open davidcardoza opened this issue 9 months ago • 29 comments

Held on https://github.com/Expensify/App/issues/34167

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Version Number: Reproducible in staging?: Reproducible in production?: If this was caught during regression testing, add the test name, ID and link from TestRail: Email or phone of affected tester (no customers): Logs: https://stackoverflow.com/c/expensify/questions/4856 Expensify/Expensify Issue URL: Issue reported by: Slack conversation:

Action Performed:

  1. Login to demo account [email protected]
  2. send invoice to [email protected]
  3. Wait for email to [email protected] inbox, never login to newdot using the account
  4. No email is delivered

Expected Result:

An email should deliver with the invoice request

Actual Result:

Workaround:

Can the user still use Expensify without this being fixed? Have you informed them of the workaround?

Platforms:

Which of our officially supported platforms is this issue occurring on?

  • [ ] Android: Native
  • [ ] Android: mWeb Chrome
  • [ ] iOS: Native
  • [ ] iOS: mWeb Safari
  • [ ] MacOS: Chrome / Safari
  • [ ] MacOS: Desktop

Screenshots/Videos

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davidcardoza avatar May 22 '24 04:05 davidcardoza