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[Guided Setup] [CVP] Add animated tooltip to GBR from Concierge/ExpensifyDM when a user first signs in.

Open danielrvidal opened this issue 1 year ago β€’ 82 comments

Problem: When users sign up for NewDot on mobile, they are dropped into the chat list and have a lot of options to click. We have invested in onboarding to give the users instructions on what to do based on their intentions. We currently put in a GBR but even that leaves it up to chance they might not click the GBR and learn how to use the app. If we do not make it very clear what to do next upon sign-up, we risk the chance of converting the user.

Solution: For new users on NewDot who sign up via mobile, add an animated tool tip so it is very clear what to do next. It would look like this:

CleanShot 2024-05-14 at 07 34 29

For note, web does not need to do this because we open up and show the LHN AND have the chat open already.

Original discussion here: https://expensify.slack.com/archives/C03TBKRSB/p1715806228356299?thread_ts=1715040142.903759&cid=C03TBKRSB

cc @anmurali @dubielzyk-expensify @trjExpensify

Upwork Automation - Do Not Edit
  • Upwork Job URL: https://www.upwork.com/jobs/~018075b7c8b5ef5a84
  • Upwork Job ID: 1793677041663877120
  • Last Price Increase: 2024-05-23
  • Automatic offers:
    • dukenv0307 | Reviewer | 102451041
    • tienifr | Contributor | 102451045
Issue OwnerCurrent Issue Owner: @dukenv0307

danielrvidal avatar May 15 '24 20:05 danielrvidal

Would love to make the tool tip shorter, just Get started here!

jamesdeanexpensify avatar May 15 '24 21:05 jamesdeanexpensify

Awesome! We're implementing the bones of this educational tooltip component for mobile in this PR for the quick action, so hopefully it can be reusable very easily for this purpose. CC: @tienifr

trjExpensify avatar May 15 '24 23:05 trjExpensify

Would love to make the tool tip shorter, just Get started here!

Yes please!

so hopefully it can be reusable very easily for this purpose.

Yeah that was my hope too. I've added some clarifying questions to ensure we can at least adjust the positioning as that'll be different for this issue

dubielzyk-expensify avatar May 16 '24 00:05 dubielzyk-expensify

@tienifr the copy and issue is not ready for you to work on. Taking it off hold/planning.

English:

Get started here!

Spanish:

Β‘Comienza aquΓ­!

danielrvidal avatar May 23 '24 16:05 danielrvidal

Job added to Upwork: https://www.upwork.com/jobs/~018075b7c8b5ef5a84

melvin-bot[bot] avatar May 23 '24 16:05 melvin-bot[bot]

Triggered auto assignment to Contributor-plus team member for initial proposal review - @dukenv0307 (External)

melvin-bot[bot] avatar May 23 '24 16:05 melvin-bot[bot]

Going to assign this to @tienifr and take off the Help wanted label as it'll be a follow-up to https://github.com/Expensify/App/pull/40066

Let's still get a proposal for it reviewed by @dukenv0307 when the time is right, but let's please complete the OG PR as a priority. πŸ‘

Edit: @tienifr needs to comment on this issue first before I can assign.

trjExpensify avatar May 23 '24 16:05 trjExpensify

@trjExpensify I'm here

tienifr avatar May 24 '24 04:05 tienifr

Perfect, thanks. Assigned!

trjExpensify avatar May 24 '24 14:05 trjExpensify

πŸ“£ @dukenv0307 πŸŽ‰ An offer has been automatically sent to your Upwork account for the Reviewer role πŸŽ‰ Thanks for contributing to the Expensify app!

Offer link Upwork job

melvin-bot[bot] avatar May 24 '24 14:05 melvin-bot[bot]

πŸ“£ @tienifr πŸŽ‰ An offer has been automatically sent to your Upwork account for the Contributor role πŸŽ‰ Thanks for contributing to the Expensify app!

Offer link Upwork job Please accept the offer and leave a comment on the Github issue letting us know when we can expect a PR to be ready for review πŸ§‘β€πŸ’» Keep in mind: Code of Conduct | Contributing πŸ“–

melvin-bot[bot] avatar May 24 '24 14:05 melvin-bot[bot]

@danielrvidal, @tienifr, @dukenv0307 Whoops! This issue is 2 days overdue. Let's get this updated quick!

melvin-bot[bot] avatar May 27 '24 18:05 melvin-bot[bot]

Hey team, any update on when we think we'll get to this one?

danielrvidal avatar May 28 '24 23:05 danielrvidal

@danielrvidal, @tienifr, @dukenv0307 Huh... This is 4 days overdue. Who can take care of this?

melvin-bot[bot] avatar May 29 '24 22:05 melvin-bot[bot]

@dukenv0307 @tienifr what is the update on this one?

danielrvidal avatar May 31 '24 03:05 danielrvidal

We're still working on the original PR. Progress on that PR would much speed up the work in this issue so it definitely won't waste time to hold for that.

tienifr avatar May 31 '24 03:05 tienifr

@danielrvidal, @tienifr, @dukenv0307 6 days overdue. This is scarier than being forced to listen to Vogon poetry!

melvin-bot[bot] avatar May 31 '24 18:05 melvin-bot[bot]

Got it, makes sense. Thank you for the update!

danielrvidal avatar May 31 '24 23:05 danielrvidal

Just noting that we're still waiting on @tienifr to finished the issue linked early so we're holding.

danielrvidal avatar Jun 04 '24 03:06 danielrvidal

@danielrvidal, @tienifr, @dukenv0307 10 days overdue. I'm getting more depressed than Marvin.

melvin-bot[bot] avatar Jun 04 '24 21:06 melvin-bot[bot]

Not sure why Melvin is freaking out here. We're still on hold.

danielrvidal avatar Jun 05 '24 03:06 danielrvidal

@danielrvidal, @tienifr, @dukenv0307 12 days overdue now... This issue's end is nigh!

melvin-bot[bot] avatar Jun 06 '24 18:06 melvin-bot[bot]

@tienifr is still working on the QAB tooltip, so we're still holding until that is done.

danielrvidal avatar Jun 10 '24 12:06 danielrvidal

Woo! @tienifr I saw the other tooltip merge yesterday, so sounds like we should be able to work on this one next?

danielrvidal avatar Jun 19 '24 22:06 danielrvidal

On it.

tienifr avatar Jun 20 '24 00:06 tienifr

Removing the hold from the title!

trjExpensify avatar Jun 20 '24 14:06 trjExpensify

Awesome, thank you!

danielrvidal avatar Jun 21 '24 17:06 danielrvidal

@tienifr it looks like you are working on this in the PR listed above. Let us know if you run into any issues.

Also, @trjExpensify and @anmurali were talking and I believe this should be treated as CRITICAL. I'm guessing you are already prioritizing but please let me know if you have any questions.

danielrvidal avatar Jun 25 '24 23:06 danielrvidal

Update: Logic for customized tooltip alignment is done and it's working perfectly on Web. But native does not. The tooltip does not show at all when used in FlatList but works fine in other places.

tienifr avatar Jun 26 '24 10:06 tienifr

Might be worth bringing that to Slack @tienifr and tagging a few people you think would be good to provide input on what might be wrong. πŸ‘

trjExpensify avatar Jun 26 '24 12:06 trjExpensify