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BUG: DEV - Loading animation shows on Concierge chat reported by @mdneyazahmad

Open kavimuru opened this issue 2 years ago • 5 comments

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Action Performed:

  1. Open app in dev mode
  2. Select chat with Concierge
  3. Observe the animation before the start of the chat section

Expected Result:

Loading animation is not shown

Actual Result:

Loading animation is shown

Workaround:

Platform:

Where is this issue occurring?

  • Web

Version Number: v1.2.17-4 DEV Reproducible in staging?: Needs reproduction Reproducible in production?: Needs reproduction Email or phone of affected tester (no customers): Logs: https://stackoverflow.com/c/expensify/questions/4856 Notes/Photos/Videos: Screenshot 2022-10-18 at 9 54 56 AM

Expensify/Expensify Issue URL: Issue reported by: @mdneyazahmad Slack conversation: https://expensify.slack.com/archives/C01GTK53T8Q/p1666068031056799

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kavimuru avatar Oct 23 '22 17:10 kavimuru

Triggered auto assignment to @greg-schroeder (AutoAssignerTriage), see https://stackoverflow.com/c/expensify/questions/4749 for more details.

melvin-bot[bot] avatar Oct 23 '22 17:10 melvin-bot[bot]

I can't reproduce this because I don't have access to a Dev instance, so I'm going to tag Eng to try to repro

greg-schroeder avatar Oct 26 '22 13:10 greg-schroeder

Triggered auto assignment to @srikarparsi (Engineering), see https://stackoverflow.com/c/expensify/questions/4319 for more details.

melvin-bot[bot] avatar Oct 26 '22 13:10 melvin-bot[bot]

@srikarparsi Uh oh! This issue is overdue by 2 days. Don't forget to update your issues!

melvin-bot[bot] avatar Oct 31 '22 07:10 melvin-bot[bot]

@srikarparsi Whoops! This issue is 2 days overdue. Let's get this updated quick!

melvin-bot[bot] avatar Oct 31 '22 08:10 melvin-bot[bot]

I'm not able to reproduce this issue. I tried creating a new account too but don't see the loading indicator for the concierge chat. Is this still happening @mdneyazahmad @kavimuru? Screen Shot 2022-10-31 at 10 17 29 PM

srikarparsi avatar Nov 01 '22 02:11 srikarparsi

@srikarparsi I can't check in Dev. So I added Needs reproduction label. @mdneyazahmad has to answer for the clarification.

kavimuru avatar Nov 01 '22 12:11 kavimuru

There is also an interesting similar issue. In this case the image attachment appears before the beginning of the message.

Screenshot 2022-10-31 at 10 40 11 AM

But after I cleared the site data. Everything comes back to normal. So, it is not reproducible now.

mdneyazahmad avatar Nov 01 '22 13:11 mdneyazahmad

cool, closing the issue for now. Please reopen if you're able to reproduce it later.

srikarparsi avatar Nov 01 '22 19:11 srikarparsi