App icon indicating copy to clipboard operation
App copied to clipboard

Android - Concierge- Composed box looks expended and cursor is overlapping the text when placeholder content is long

Open kbecciv opened this issue 2 years ago • 25 comments

If you haven’t already, check out our contributing guidelines for onboarding and email [email protected] to request to join our Slack channel!


Action Performed:

  1. Launch the app
  2. Log in with expensifail account
  3. Search for Concierge
  4. Check composed box and tap on it

Expected Result:

Composed box should be normal and cursor should not overlap with text

Actual Result:

Composed box looks expended and cursor is overlapping the text

Workaround:

Unknown

Platform:

Where is this issue occurring?

  • Android

Version Number: 1.2.7.1

Reproducible in staging?: Yes

Reproducible in production?: Yes

Email or phone of affected tester (no customers): any

Logs: https://stackoverflow.com/c/expensify/questions/4856

Notes/Photos/Videos: Any additional supporting documentation

https://user-images.githubusercontent.com/93399543/192596594-a1adc5ed-bac8-4089-bc15-f5a5fe54310b.mp4

Expensify/Expensify Issue URL:

Issue reported by: Applause - Internal Team

Slack conversation:

View all open jobs on GitHub

kbecciv avatar Sep 27 '22 17:09 kbecciv

Triggered auto assignment to @iwiznia (Engineering), see https://stackoverflow.com/c/expensify/questions/4319 for more details.

melvin-bot[bot] avatar Sep 27 '22 17:09 melvin-bot[bot]

hmmm, I would believe this is related to the screen size being too small? cc @Expensify/design what do you think of this? What should happen in this case if the phone is too narrow?

iwiznia avatar Sep 28 '22 17:09 iwiznia

Triggered auto assignment to @michelle-thompson (Design), see these Stack Overflow questions for more details.

melvin-bot[bot] avatar Sep 28 '22 17:09 melvin-bot[bot]

Hmm maybe we just need to make these suggested hints shorter? Is there discussion somewhere from where this was implemented?

shawnborton avatar Sep 28 '22 23:09 shawnborton

I have no idea...

iwiznia avatar Sep 29 '22 19:09 iwiznia

Yeah, even without the cursor error it's not ideal to have two lines of suggested text.

michelle-thompson avatar Sep 29 '22 19:09 michelle-thompson

@michelle-thompson Whoops! This issue is 2 days overdue. Let's get this updated quick!

melvin-bot[bot] avatar Oct 03 '22 06:10 melvin-bot[bot]

Not overdue

michelle-thompson avatar Oct 03 '22 15:10 michelle-thompson

@michelle-thompson Whoops! This issue is 2 days overdue. Let's get this updated quick!

melvin-bot[bot] avatar Oct 07 '22 06:10 melvin-bot[bot]

I think the easiest thing to do here would just be to shorten the hint text - thoughts?

michelle-thompson avatar Oct 07 '22 17:10 michelle-thompson

I agree with that.

shawnborton avatar Oct 09 '22 23:10 shawnborton

So we could rephrase the above hint text to the following:

  • "Ask how to scan receipts!"
  • "Ask for free corporate cards!"
  • "Ask how to send invoices!"

@iwiznia what do you think about this?

michelle-thompson avatar Oct 10 '22 17:10 michelle-thompson

Not overdue

michelle-thompson avatar Oct 12 '22 23:10 michelle-thompson

🤷 let me assign someone from marketing

iwiznia avatar Oct 13 '22 14:10 iwiznia

Triggered auto assignment to @joaniew (Waiting for copy), see https://stackoverflow.com/c/expensify/questions/7025/ for more details.

melvin-bot[bot] avatar Oct 13 '22 14:10 melvin-bot[bot]

@joaniew, @michelle-thompson Eep! 4 days overdue now. Issues have feelings too...

melvin-bot[bot] avatar Oct 18 '22 06:10 melvin-bot[bot]

Issue not reproducible during KI retests. (First week)

mvtglobally avatar Oct 18 '22 11:10 mvtglobally

Do we need multiple inputs here? Is there a character limit or number we're aiming for when we say its too long/short?

Maybe a simple "How can I help?"

joaniew avatar Oct 19 '22 22:10 joaniew

This is occurring from the concierge placeholder options we have here.

We will need to update both the en.js and es.js files.

Screenshot 2022-10-24 at 12 44 56 PM It is the last 3 entries that are creating issues. So we can just rephrase those ones?

techievivek avatar Oct 24 '22 07:10 techievivek

Issue not reproducible during KI retests. (Second week)

mvtglobally avatar Oct 24 '22 18:10 mvtglobally

@shawnborton, @joaniew Uh oh! This issue is overdue by 2 days. Don't forget to update your issues!

melvin-bot[bot] avatar Oct 25 '22 07:10 melvin-bot[bot]

Yes, that makes sense to me! Either replace them or don't show them on smaller screens.

shawnborton avatar Oct 25 '22 15:10 shawnborton

Ask me how to scan a receipt - 28 characters, so we should do less than that. Ask me how to pay people - 24 characters, so that is ok.

I don't think they all have to start with Ask me - seems arbitrary so suggesting the below using those character parameters:

  • Help me get reimbursed (22 characters)
  • How can I help? (16 characters)
  • Questions? I can help! (24 characters)

or agree with shawn to cut the last 3.

joaniew avatar Oct 25 '22 18:10 joaniew

@shawnborton, @joaniew Huh... This is 4 days overdue. Who can take care of this?

melvin-bot[bot] avatar Oct 31 '22 07:10 melvin-bot[bot]

@shawnborton, @joaniew Huh... This is 4 days overdue. Who can take care of this?

melvin-bot[bot] avatar Oct 31 '22 08:10 melvin-bot[bot]

still waiting for feedback on my suggestions

joaniew avatar Nov 01 '22 21:11 joaniew

Issue not reproducible during KI retests. (Third week) Are we ok to close this one?

mvtglobally avatar Nov 03 '22 03:11 mvtglobally

@shawnborton, @joaniew Eep! 4 days overdue now. Issues have feelings too...

melvin-bot[bot] avatar Nov 07 '22 08:11 melvin-bot[bot]

I think the best solution will be to ignore the last 3 options on smaller screens. I am going to push a PR today to update it.

techievivek avatar Nov 07 '22 08:11 techievivek

Issue not reproducible during KI retests. (Fourth week)

mvtglobally avatar Nov 09 '22 03:11 mvtglobally