User(mobile) reply message with image or audio

[drecchia]

Welcome!

• [X] Yes, I have searched for similar issues on GitHub and found none.

What did you do?

When customer using whatsapp reply message with image or audio, evolution-api server presents en error an messages are not integrated in chatwoot.

What did you expect?

Normal integration with same behaviour as text reply

What did you observe instead of what you expected?

Evolution-api throws error on console, no message integration occurs.

Screenshots/Videos

Which version of the API are you using?

v2.1.1

What is your environment?

Docker

Other environment specifications

No response

If applicable, paste the log output

Throw error:

 [Evolution API]  212 - Thu Sep 26 2024 08:38:49   ERROR  [ChatwootService] [object] TypeError: source.on is not a function
     at DelayedStream.create (/evolution/node_modules/delayed-stream/lib/delayed_stream.js:33:10)
     at CombinedStream.append (/evolution/node_modules/combined-stream/lib/combined_stream.js:45:37)
     at FormData.append (/evolution/node_modules/form-data/lib/form_data.js:75:3)
     at he.sendData (/evolution/dist/main.js:76:14238)
     at async he.eventWhatsapp (/evolution/dist/main.js:119:138)
     at async messages.upsert (/evolution/dist/main.js:215:19481)
 [Evolution API] [danilo] 212 - Thu Sep 26 2024 08:38:49   LOG  [ChannelStartupService] [object] {
   key: {
     remoteJid: '[email protected]',
     fromMe: true,
     id: 'F899108A3E48E9A8803BE2A0E45B9490',
     participant: undefined
   },
   pushName: 'Danilo',
   message: {
     imageMessage: ImageMessage {
       interactiveAnnotations: [],
       scanLengths: [Array],
       annotations: [],
       url: 'https://mmg.whatsapp.net/o1/v/t62.7118-24/f1/m231/up-oil-image-7c6dd3b6-1325-466c-bf5c-082cc8a7ee47?ccb=9-4&oh=01_Q5AaIKQ3fbgy3qPyax3tqfm3lsfyuUpvmyRsPR9kpVJuCP1G&oe=671CD284&_nc_sid=e6ed6c&mms3=true',
       mimetype: 'image/jpeg',
       fileSha256: [Uint8Array],
       fileLength: [Long],
       height: 719,
       width: 1600,
       mediaKey: [Uint8Array],
       fileEncSha256: [Uint8Array],
       directPath: '/o1/v/t62.7118-24/f1/m231/up-oil-image-7c6dd3b6-1325-466c-bf5c-082cc8a7ee47?ccb=9-4&oh=01_Q5AaIKQ3fbgy3qPyax3tqfm3lsfyuUpvmyRsPR9kpVJuCP1G&oe=671CD284&_nc_sid=e6ed6c',
       mediaKeyTimestamp: [Long],
       jpegThumbnail: [Uint8Array],
       contextInfo: [ContextInfo],
       scansSidecar: [Uint8Array],
       midQualityFileSha256: [Uint8Array]
     },
     base64: '/9j/4AAQSkZJRgABAQAAAQABAAD/2wCEAAYGBgYHBgcICAcKCwoLCg8ODAwODxYQERAREBYiFRkVFRkVIh4kHhweJB42KiYmKjY+NDI0PkxERExfWl98fKcBBgYGBgcGBwgIBwoLCgsKDw4MDA4PFhAREBEQFiIVGRUVGRUiHiQeHB4kHjYqJiYqNj40MjQ+TERETF9aX3x8p//CABEIAs8GQAMBIgACEQEDEQH/xAAwAAADAQEBAQAAAAAAAAAAAAAAAQIDBAUGAQEBAQEBAAAAAAAAAAAAAAAAAQIDBP/aAAwDAQACEAMQAAAC9oDeAAAAGAAAAAUAABBNBktiue9Qx0vONDnK6DCTqedRRIPO8T51NTW3veD76aAayJoAAAAAAAABpgAAAAAAAAAAAAAAAAAAAAAAAAAAAAwIAAAABQBAAAAAAAAAAA'... 245412 more characters
   },
   contextInfo: ContextInfo {
     mentionedJid: [],
     groupMentions: [],
     stanzaId: '0A4AE77AE63930CA12',
     participant: '[email protected]',
     quotedMessage: Message { conversation: 'hoho' }
   },
   messageType: 'imageMessage',
   messageTimestamp: 1727350729,
   instanceId: '8c2c5dc4-dd92-4b43-80b4-299ca1c205dc',
   source: 'android'
 }

Additional Notes

No response

[xiribitarp]

Fiz um teste na versão 2.1.0 e no Chatwoot não aparece a mensagem que estou respondendo. Realizei o rollback para 2.1.0 pois é melhor receber todas as mensagens no Chatwoot do que não receber as mensagens que são respondidas com audio ou imagem.

[dpaes]

ja tentou atualizar pra 2.1.2? pra mim ela funciona perfeitamente