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[BUG] Evolution API error "Can't link new device" when scanning QR code n8n

Open DiegoSalvati opened this issue 3 weeks ago • 5 comments

📋 Bug Description

Hi everyone! I am getting this problem when trying to scan the Qr code on Evolution API. I have already tried:

delete the instance and create a new one

disconnect all devices linked to the whatsApp app Still getting the same error. Anyone can help me? Thanks!!

I only found on the internet issues related to not generating the QR code but not this one.

Image

🔄 Steps to Reproduce

  1. delete instance already created
  2. trying reconnect via qrCode whatsApp app

✅ Expected Behavior

It should connect the number to the API of Evolution API and sync all the contacts/messages.

❌ Actual Behavior

IT is giving me the error on the picture attached

🌍 Environment

  • Evolution API version: [2.3.0]
  • Connection type: [Baileys, WhatsApp]

📋 Logs


📝 Additional Context

No response

DiegoSalvati avatar Nov 21 '25 14:11 DiegoSalvati