evolution-api icon indicating copy to clipboard operation
evolution-api copied to clipboard

Numbers disconnecting

Open flpnascimento45 opened this issue 7 months ago • 6 comments

Welcome!

  • [x] Yes, I have searched for similar issues on GitHub and found none.

What did you do?

I have the Evolution API running on a Linux server with Docker. It is working correctly, with 6 connected numbers. However, from time to time, all the numbers go to the "Connecting" status and stop working. To solve this, I can only disconnect and connect the number again. Does anyone have any idea what might be happening? I am using the latest version, 2.2.3.

What did you expect?

My server didn't go down, so I expected the numbers to stay connected.

What did you observe instead of what you expected?

All numbers disconnect together

Screenshots/Videos

Image

Which version of the API are you using?

I am using the latest version, 2.2.3.

What is your environment?

Linux

Other environment specifications

Storage: 40 GB Memory: 2048 MB Transfer: 2000 Gb Ubuntu 24.04 64 bit

If applicable, paste the log output

No response

Additional Notes

No response

flpnascimento45 avatar May 12 '25 18:05 flpnascimento45

Image Searching through logs, I found this passage. I don't know if it's the cause, but it might be a clue.

flpnascimento45 avatar May 12 '25 20:05 flpnascimento45

same problem?

Image

muhbianco avatar May 19 '25 14:05 muhbianco

same problem?

Image

I can't identify if it's the same problem. But I'm testing by not writing anything to the database, just instance information. Since my system only needs the triggers for now, I'll do this test.

flpnascimento45 avatar May 20 '25 12:05 flpnascimento45

Same error here, it started yesterday, but i can't fix the problem. I'm under 90 whatsapp conections, but just 10 are ok...

GlennMHT avatar May 24 '25 13:05 GlennMHT

Same problema, any resolve?

afcasasfranco avatar May 28 '25 02:05 afcasasfranco

Yes, WhatsApp web version changed

Edit on baileys CONFIG_SESSION_PHONE_VERSION=2.3000.1020885143

GlennMHT avatar May 29 '25 16:05 GlennMHT