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Tabby not starting in Windows 11 arm64 after upgrade or fresh install to 1.0.219

Open TuxRoxSr opened this issue 1 year ago • 10 comments

Describe the problem: When clicking on the Tabby application icon, the application never starts. Running from the CLI, I see the following:

[5452:0110/101357.223:ERROR:cache_util_win.cc(20)] Unable to move the cache: Access is denied. (0x5) [5452:0110/101357.223:ERROR:disk_cache.cc(208)] Unable to create cache [5452:0110/101358.267:ERROR:ssl_client_socket_impl.cc(882)] handshake failed; returned -1, SSL error code 1, net_error -101 [5452:0110/101358.419:ERROR:ssl_client_socket_impl.cc(882)] handshake failed; returned -1, SSL error code 1, net_error -101

I am using a Windows 11 arm64 virtual machine on Mac M4 running in UTM, though not sure that matters.

To Reproduce: Install on Win 11 arm64. Run from the CLI.

TuxRoxSr avatar Jan 10 '25 18:01 TuxRoxSr

Same issue with 1.0.218. The last version to start up on arm64 is 1.0.216.

TuxRoxSr avatar Jan 10 '25 18:01 TuxRoxSr

Additionally, the application starts on Ubuntu 24.10 arm64 without issue. The MacOS arm64 version also starts without issue.

TuxRoxSr avatar Jan 10 '25 19:01 TuxRoxSr

I have the same problem on Windows 11 arm64 with 1.0.219

terwilliger42 avatar Jan 14 '25 01:01 terwilliger42

I have same problem on windows 11 arm64, the last version to start up on arm64 is 1.0.216. I installed the x64 version and it works con windows 11 arm64 NB: windows 11 arm64 run on Parallel MacOS M4 Pro

netbix avatar Jan 14 '25 13:01 netbix

I also have same issue.

suhas-cmyk avatar Jan 14 '25 14:01 suhas-cmyk

I also had the Same issue. Had to go to an older release to resolve

peter812 avatar Jan 14 '25 21:01 peter812

v1.0.220 also has this problem in Windows 11 arm64

lwp2070809 avatar Jan 21 '25 08:01 lwp2070809

Also on v1.0.221, Surface Pro 11 with Windows 11 arm64

StephanX avatar Feb 01 '25 07:02 StephanX

v1.0.223 also too, Surface Pro 11 ARM

Hantuch avatar Apr 08 '25 16:04 Hantuch

v1.0.223 not working on Surface Laptop 7 ARM64, opens 4 processes in the background, no gui appearing. Mostly dormant processes.

SolSoCoG avatar May 23 '25 09:05 SolSoCoG

Same Issue on Win10 with v1.0.223 after restart of Windows. But I feel like this a relative new bug since I didnt had it in January and the following months.

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gitmatters avatar Jun 11 '25 13:06 gitmatters

Same here after a new installation, Surface Book 7 ARM. I tried installation for current user/all users and running it as administrator, nothing helped.

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jory3 avatar Jun 18 '25 19:06 jory3

I could resolve this issue on my system by checking and adding the java path in the "Path" env variable. My linked java version was corrupt.

So please verify you have a working java installed (java -version) and make sure its linked in the Path variable (fe d:\soft.jdks\temurin-17.0.14\bin)

gitmatters avatar Jul 09 '25 11:07 gitmatters