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Sign-in failed with ArcGIS Enterprise 10.7.1 with federated authentication (ADFS 3.0)

Open rgmolina opened this issue 4 years ago • 4 comments

We failed to get success trying to login on Workflow manager viewer with credential from domain user, Enclosed you find the details and the appconfig , index files as well.

thx in advance

Issue with Workflow manager Web Viewer.docx AppConfig.txt

index.txt

rgmolina avatar Feb 13 '20 22:02 rgmolina

There was an issue we were having with domains when we implemented Workflow Manager. There were some corrections that ESRI made to the files in js\app to resolve it.

I believe I also had to update another file to get the domain account to pass through correctly as our domain accounts are defined as in Windows (domain\user) and in ESRI they are (user@domain) which was not getting picked up correctly

chrisfahner avatar Feb 14 '20 00:02 chrisfahner

Thx for the answer, Indeed I work for ESRI Chile, and the issue if for the most important forestry client in Chile. Then could you so kind to give us some contact at ESRI in order to get the proper modification for js files and fix the issue?

rgmolina avatar Feb 14 '20 17:02 rgmolina

The files that were fixed are attached to this repository, I will try to search old e-mails and see if I can find the contacts. I know it was the product manager\team for Workflow Manager that we were in communication with.

Thanks,

Chris Fahner IT Director Corby Energy Services, Inc.

From: Rodrigo Molina Sandoval [email protected] Sent: Friday, February 14, 2020 12:57 PM To: Esri/workflowmanager-viewer-js [email protected] Cc: Chris Fahner [email protected]; Comment [email protected] Subject: Re: [Esri/workflowmanager-viewer-js] Sign-in failed with ArcGIS Enterprise 10.7.1 with federated authentication (ADFS 3.0) (#13)

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Thx for the answer, Indeed I work for ESRI Chile, and the issue if for the most important forestry client in Chile. Then could you so kind to give us some contact at ESRI in order to get the proper modification for js files and fix the issue?

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chrisfahner avatar Feb 14 '20 18:02 chrisfahner

Hi Rodrigo,

If you hit the Workflow Manager Service REST /users endpoint directly, do you see the expected user list? The username to log into the app has to match a username returned from the /users list.

For example: http://workflowsample.esri.com/arcgis/rest/services/Workflow/WMServer/community/users

Also, please take a look at the console log from your browser to see if additional information is provided.

Thanks, Lalaine

llam001 avatar Feb 25 '20 17:02 llam001