Mapping Services Associated with Custom Geoprocessing Services Fail to Start

[cvricella2]

Describe the bug If you have a custom gp service, like a python web tool, that has a mapping service associated with the output it won't start back up if you try to with API. Potentially an ArcGIS Server Issue (seen on 10.9.1) but the service starts/stops without an issue through the manager GUI; it's only when using the python API does this occur.

To Reproduce start/stop procedure as demonstrated in this technical article: https://support.esri.com/en-us/knowledge-base/how-to-stop-gis-services-using-arcgis-api-for-python-000019994. You need to have a python web tool published that has a map service associated with it.

error: No error will be thrown by the python int. You will see the mapping service as stuck stopping or starting through the manager interface. Screenshots If applicable, add screenshots to help explain your problem.

Expected behavior A clear and concise description of what you expected to happen.

Platform (please complete the following information):

• OS: [e.g. iOS]
• Browser [e.g. chrome, safari]
• Python API Version [e.g. 1.6.2] (you can get this by typing print(arcgis.__version__)

Additional context Add any other context about the problem here, attachments etc.

[nanaeaubry]

@cvricella2 Hello, what version of the API are you using?

[nanaeaubry]

Closed due to inactivity. Please reopen if needed