yoroi-frontend icon indicating copy to clipboard operation
yoroi-frontend copied to clipboard

Published 20 hours ago • verified publisher icon Emurgo

Cant verify address with Ledger Nano S

Open roadrunr opened this issue 3 years ago • 3 comments

I am trying to move ADA from Yoroi account - I get following message everytime:

Connection Error An error occurred while trying to connect with your hardware wallet. Please, make sure you are following the steps corretly. Restarting your hardware wallet may also fix the problem. Error: No addressing data, should never happen. OK

I have updated the firmware on the Ledger Nano S and I have uninstalled and reintstalled the Cardano app.

I managed to move ADA into the account ( from Binance ) in the first place so I dont now undertsand why nothing is working and I cant move these assets out of the account ?

roadrunr avatar Jul 20 '21 13:07 roadrunr

Hi, @roadrunr! Clarify plz, are you using mobile (Android or iOS) and whether it's the latest version 4.2.0?

vsubhuman avatar Jul 23 '21 08:07 vsubhuman

It's Android version 11

roadrunr avatar Jul 23 '21 18:07 roadrunr

Dear vsubhuman - are you making any progress towards a resolution - at the moment all my Cardano assets are effectively "frozen" and would be nice to be able to interact with our wallets again. An update might be appreciated as I think that I am not the only one in this situation?

roadrunr avatar Aug 23 '21 07:08 roadrunr