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Credit union or bank page is blank after login

Open bhucker2 opened this issue 6 years ago • 5 comments

If I try to log into Amplify Credit Union (goamplify.com) or Independent Bank of Texas (independent-bank.com), I can enter the user name and password, but after I submit the form I get a blank screen.

This does not happen with PrivacyBadger turned off. It probably happens with other credit unions and small banks that use the same software.

I think the credit union and the bank are trying to display an interstitial ad to promote something while it looks up the user's accounts.

bhucker2 avatar Sep 10 '19 15:09 bhucker2

What domains does Privacy Badger find on the blank screen page? You can get an easy-to-copy list of domains by clicking on the Share button in the upper right of Privacy Badger's popup.

ghostwords avatar Sep 10 '19 15:09 ghostwords

OK, here's the list when the blank page appears:

Privacy Badger found 1 potential trackers on secure.onlinegoamplify.com: cdn1.onlineaccess1.com

bhucker2 avatar Sep 11 '19 16:09 bhucker2

Here is the list from the other site:

Privacy Badger found 1 potential trackers on online.independent-bank.com: cdn1.onlineaccess1.com

bhucker2 avatar Sep 11 '19 17:09 bhucker2

OK, thank you. Does moving the slider for all onlineaccess1.com domains to "yellow" and reloading the bank site work around the problem?

ghostwords avatar Sep 11 '19 19:09 ghostwords

That worked for cdn1.onlineaccess1.com. I did not have to move the slider for two other onlineaccess1 domains.

bhucker2 avatar Sep 13 '19 13:09 bhucker2