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500s on /tools/social_buttons_count

Open wioux opened this issue 9 years ago • 3 comments

socialbuttonsserver.herokuapp.com is gone?

wioux avatar Sep 12 '16 23:09 wioux

we have a bunch of tickets in redmine related to setting up an in-house social-buttons-server (I guess not high enough priority to have been done yet)

it might be possible for someone to fix/restart the old instance on heroku though...?

mfb avatar Sep 12 '16 23:09 mfb

@mfb is there someone I can talk to about the heroku instance? emailing Sina maybe? If not I think we should take it out for now, or at least let it fail more gracefully.

vbrown608 avatar Oct 26 '16 00:10 vbrown608

Actually, no I just found this internal ticket which says a bunch of us can restart it: https://redmine.eff.org/issues/6523 so I did so via heroku restart --app socialbuttonsserver and then checked the logs via heroku logs --app socialbuttonsserver

Turns out the app is crashing hard due to a recent Facebook API change, namely as of August 8, 2016, Facebook no longer supports Facebook Query Lanauge: https://developers.facebook.com/docs/reference/fql/

So, we'd need to patch this little app to use currently working Facebook Graph APIs if we want to see how many users have shared something on Facebook.

My two cents is that upticking social share numbers are useful to encourage more social sharing, so seems worth getting it working again...

mfb avatar Oct 26 '16 04:10 mfb