DynamoDS
Dynamo Player Crashing
Dear All, we have a problem in running Dynamo player in all of our office computers. We use Revit 2017.2 and the 1.3 Dynamo release. Find below our Pc characteristics; RAM 32 GB Processor Intel Xeon CPU E5-1650 v4 3.60 GHz Graphic Card Quadro M2000 or GeForce GTX 1060.
The Player crashes immediately after starting. We open a Revit project, then, under Manage, we click on Dynamo Player Icon. The player dashboard open and immediately close. It happens every time we try to open it. On the contrary Dynamo correctly works.
Kind regards
@BogdanZavu @flavioalessandri This link may help: https://forum.dynamobim.com/t/dynamo-crash/11025/3 - search the Forum for GEForce etc and dual card FAQ.
@flavioalessandri we need some more details. Does DynamoPlayer works corectly with the default version of Dynamo that comes with 2017 R2 ? Can you send us the log file that is created here after a crash ? C:\Users---yourusername---\AppData\Roaming\Dynamo\Dynamo Core\1.3\Logs
Can you give us more details about the crash ? Can you still use Revit and Dynamo at all after the dashboard closes ?
Thank you
Here below the required log:
Dynamo log started 2017-06-01 06:59:35Z 2017-06-01 06:59:37Z : RequestUpdateVersionInfo 2017-06-01 06:59:37Z : Requesting version update info... 2017-06-01 06:59:37Z : Dynamo -- Build 1.3.0.875 2017-06-01 06:59:37Z : Duplicate migration type registered for SunPathDirection 2017-06-01 06:59:37Z : Dynamo is up to date. 2017-06-01 06:59:38Z : Dynamo will use the package manager server at : https://www.dynamopackages.com 2017-06-01 06:59:38Z : Exception encountered scanning the package directory at C:\Users\flavio.alessandri\AppData\Roaming\Dynamo\Dynamo Revit\1.3\packages\Default User 2017-06-01 06:59:38Z : System.Exception: 2017-06-01 06:59:38Z : C:\Users\flavio.alessandri\AppData\Roaming\Dynamo\Dynamo Revit\1.3\packages\Default User\pkg.json contains a package without a header. Ignoring it. 2017-06-01 06:59:38Z : at Dynamo.PackageManager.PackageLoader.ScanPackageDirectory(String directory) 2017-06-01 06:59:43Z : DynamoPackageManager (id: FCABC211-D56B-4109-AF18-F434DFE48139) extension is added 2017-06-01 06:59:43Z : Backup files timer is started with an interval of 60000 milliseconds 2017-06-01 06:59:43Z : SYSTEM:Environment Path:C:\Program Files\Autodesk\Revit 2017\en-US;C:\Program Files (x86)\Common Files\Intel\Shared Libraries\redist\intel64\compiler;C:\Program Files (x86)\Intel\iCLS Client;C:\Program Files\Intel\iCLS Client;C:\windows\system32;C:\windows;C:\windows\System32\Wbem;C:\windows\System32\WindowsPowerShell\v1.0;C:\Program Files (x86)\Intel\Intel(R) Management Engine Components\DAL;C:\Program Files\Intel\Intel(R) Management Engine Components\DAL;C:\Program Files (x86)\Intel\Intel(R) Management Engine Components\IPT;C:\Program Files\Intel\Intel(R) Management Engine Components\IPT;C:\Program Files\Common Files\Autodesk Shared;C:\Program Files (x86)\QuickTime\QTSystem;C:\Program Files (x86)\Autodesk\Backburner;C:\Program Files\Autodesk\Revit 2017;C:\Program Files\Autodesk\Revit 2017;C:\Program Files\Autodesk\Revit 2017\AddIns\SteelConnections;C:\Program Files\Dynamo\Dynamo Core\1.3\
The problem is only in dynamo player; Dynamo itself works properly
Thank you
2017-05-31 23:28 GMT+02:00 BogdanZavu [email protected]:
@flavioalessandri https://github.com/flavioalessandri we need some more details. Does DynamoPlayer works corectly with the default version of Dynamo that comes with 2017 R2 ? Can you send us the log file that is created here after a crash ? C:\Users---yourusername---\AppData\Roaming\Dynamo\Dynamo Core\1.3\Logs
Can you give us more details about the crash ? Can you still use Revit and Dynamo at all after the dashboard closes ?
Thank you
— You are receiving this because you were mentioned. Reply to this email directly, view it on GitHub https://github.com/DynamoDS/DynamoRevit/issues/1699#issuecomment-305322997, or mute the thread https://github.com/notifications/unsubscribe-auth/AbwBPX0DmFhcBoVykeXJBfqKEcdkXkv6ks5r_dt_gaJpZM4NroKb .
-- Flavio Alessandri
@flavioalessandri Unfortunately we are not able to reproduce this issue. Please file a support case https://manage.autodesk.com ( sign in ->go to support tab on the upper right -> Contact us )
@flavioalessandri Can you please confirm if the support case has been filed? Thanks.
Unfortunately we are not able to solve the problem yet. We'll try to work on it in next week.
Thanks for the support
Il 1 giu 2017 21:18, "smangarole" [email protected] ha scritto:
@flavioalessandri https://github.com/flavioalessandri Can you please confirm if the support case has been filed? Thanks.
— You are receiving this because you were mentioned. Reply to this email directly, view it on GitHub https://github.com/DynamoDS/DynamoRevit/issues/1699#issuecomment-305593410, or mute the thread https://github.com/notifications/unsubscribe-auth/AbwBPZUhtkpn-mAGxkszZr7px-bPXeeEks5r_w6hgaJpZM4NroKb .
Unfortunatelly no.
Il 10 giu 2017 11:02, "powermetal114" [email protected] ha scritto:
Hi,
I encounter the same problem. Any news?
— You are receiving this because you were mentioned. Reply to this email directly, view it on GitHub https://github.com/DynamoDS/DynamoRevit/issues/1699#issuecomment-307552693, or mute the thread https://github.com/notifications/unsubscribe-auth/AbwBPYfO0PyKtXMqrdP2TWHn1n3m-ou7ks5sCluOgaJpZM4NroKb .
