modmailbot
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Support more DB types
Love the bot! Only ticket bot where all the settings I need are in the config, not the individual commands through Discord to set it up. Nobody wants to !command to setup a bot. Best feature is the ability to listen in Server A and address the User and the Issue in Server B, keeping all the BetterDiscord users out of my business. The one, well two things, I think would take this particular bot to the next level would be independent database storage for logs, like MongoDB, and a formatted (html if you have to) log message viewer.
I'm in the discord Sir Black#0001, let me know if I can help contribute in any way.
This is good idea to add MongoDb support
The bot currently uses SQL internally, and as such it will not be possible to add MongoDB support without overhauling most of the database code that currently exists. This might happen at some point, but is not in plans right now.
For a formatted log viewer, there are some plugins that do this currently in the works by some of our regulars on the support server! Visit there to track their progress: https://discord.gg/vRuhG9R
On second thought, I'll leave this issue up as a general tracking issue for MongoDB support in the future!