subliminal
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Diaoul
Will often return portuguese subtitles when asked for English
This has happened to me numerous times for different files. It always displays the same warning:
Some providers have been discarded due to unexpected errors: legendastv, opensubtitles
It's very hard to help you once you don't provide the command line you're using and also no debug logs.
The command is the standard one:
subliminal download -l en name_of_movie
I didn't even know this tool kept a log. Where can I find it so I paste it here?
I'm getting the same issue.
It appears to be that shooter.cn is returning the spanish or portuguese subtitles:
subliminal --debug download -l eng -f -v "The.Good.Place.S03E04.HDTV.x264-SVA.mkv" DEBUG:subliminal.cli:Collecting path The.Good.Place.S03E04.HDTV.x264-SVA.mkv INFO:subliminal.core:Scanning video 'The.Good.Place.S03E04.HDTV.x264-SVA.mkv' in '' DEBUG:subliminal.core:Size is 136706348 INFO:subliminal.core:Refining video with hash DEBUG:subliminal.refiners.hash:Computing hashes for 'The.Good.Place.S03E04.HDTV.x264-SVA.mkv' DEBUG:subliminal.refiners.hash:Computed hashes {'opensubtitles': '155b70b20a68ab17', 'shooter': '399e8f7ec8ebac9132d8b09a68e1801f;4b0f2bca886da9bff795b1f8cfc9cd88;51e70e7c806398cc268f5d11f7f30fee;b89ca3a97db1d5b1fb0b5e9535c71de7', 'thesubdb': 'f55ef7132b4e3c41fc6708559004cc9a'} INFO:subliminal.core:Refining video with metadata DEBUG:subliminal.refiners.metadata:Found video_codec H.264 DEBUG:subliminal.refiners.metadata:Found audio_codec AAC DEBUG:subliminal.refiners.metadata:MKV has no subtitle track INFO:subliminal.core:Refining video with tvdb INFO:subliminal.refiners.tvdb:Searching series 'The Good Place' DEBUG:subliminal.refiners.tvdb:Found 3 results DEBUG:subliminal.refiners.tvdb:Found exact match on series 'The Good Place' DEBUG:subliminal.refiners.tvdb:Found series {'id': 311711, 'seriesId': '199859', 'seriesName': 'The Good Place', 'aliases': [], 'season': '4', 'poster': 'posters/311711-3.jpg', 'banner': 'graphical/311711-g.jpg', 'fanart': 'fanart/original/311711-10.jpg', 'status': 'Ended', 'firstAired': '2016-09-19', 'network': 'NBC', 'networkId': '148', 'runtime': '25', 'language': 'en', 'genre': ['Comedy', 'Fantasy', 'Romance'], 'overview': "Eleanor Shellstrop is an ordinary woman who, through an extraordinary string of events, enters the afterlife where she comes to realize that she hasn't been a very good person. With the help of her wise afterlife mentor, she's determined to shed her old way of living and discover the awesome (or at least the pretty good) person within.", 'lastUpdated': 1594719313, 'airsDayOfWeek': 'Thursday', 'airsTime': '8:30 PM', 'rating': 'TV-14', 'imdbId': 'tt4955642', 'zap2itId': 'SH02349044', 'added': '2016-05-15 11:55:18', 'addedBy': 171, 'siteRating': 8.7, 'siteRatingCount': 693, 'slug': 'the-good-place'} INFO:subliminal.refiners.tvdb:Getting series episode 3x4 DEBUG:subliminal.refiners.tvdb:Found episode {'id': 6914549, 'airedSeason': 3, 'airedSeasonID': 766339, 'airedEpisodeNumber': 4, 'episodeName': 'Jeremy Bearimy', 'firstAired': '2018-10-25', 'guestStars': [], 'directors': ["Trent O'Donnell"], 'writers': ['Megan Amram'], 'overview': 'The group explores the three main branches of ethical thought.', 'language': {'episodeName': 'en', 'overview': 'en'}, 'productionCode': '', 'showUrl': '', 'lastUpdated': 1580298640, 'dvdDiscid': '', 'dvdSeason': 3, 'dvdEpisodeNumber': 5, 'dvdChapter': None, 'absoluteNumber': 31, 'filename': 'episodes/311711/6914549.jpg', 'seriesId': 311711, 'lastUpdatedBy': 171304, 'airsAfterSeason': None, 'airsBeforeSeason': None, 'airsBeforeEpisode': None, 'imdbId': 'tt8601206', 'contentRating': 'TV-14', 'thumbAuthor': 1, 'thumbAdded': '2019-11-13 09:35:49', 'thumbWidth': '640', 'thumbHeight': '360', 'siteRating': 0, 'siteRatingCount': 0, 'isMovie': 0} INFO:subliminal.core:Refining video with omdb WARNING:subliminal.refiners.omdb:No apikey. Skipping omdb refiner. 1 video collected / 0 video ignored / 0 error INFO:subliminal.core:Skipping provider 'argenteam': no language to search for INFO:subliminal.core:Listing subtitles with provider 'legendastv' and languages {<Language [en]>} INFO:subliminal.core:Initializing provider legendastv ERROR:subliminal.utils:Unexpected error. Provider legendastv Traceback (most recent call last): File "/Users/myuser/subliminal/lib/python3.7/site-packages/subliminal/core.py", line 115, in list_subtitles_provider return self[provider].list_subtitles(video, provider_languages) File "/Users/myuser/subliminal/lib/python3.7/site-packages/subliminal/core.py", line 66, in __getitem__ provider = provider_manager[name].plugin(**self.provider_configs.get(name, {})) File "/Users/myuser/subliminal/lib/python3.7/site-packages/subliminal/providers/legendastv.py", line 164, in __init__ rarfile.custom_check([rarfile.UNRAR_TOOL], True) AttributeError: module 'rarfile' has no attribute 'custom_check' INFO:subliminal.core:Listing subtitles with provider 'opensubtitles' and languages {<Language [en]>} INFO:subliminal.core:Listing subtitles with provider 'podnapisi' and languages {<Language [en]>} INFO:subliminal.core:Listing subtitles with provider 'shooter' and languages {<Language [en]>} INFO:subliminal.core:Initializing provider opensubtitles INFO:subliminal.core:Initializing provider podnapisi INFO:subliminal.core:Listing subtitles with provider 'thesubdb' and languages {<Language [en]>} INFO:subliminal.core:Initializing provider shooter INFO:subliminal.providers.opensubtitles:Logging in INFO:subliminal.core:Listing subtitles with provider 'tvsubtitles' and languages {<Language [en]>} INFO:subliminal.providers.podnapisi:Searching subtitles {'sXML': 1, 'sL': 'en', 'sK': 'The Good Place', 'sTS': 3, 'sTE': 4, 'sY': 2016} INFO:subliminal.core:Discarding provider legendastv INFO:subliminal.core:Initializing provider thesubdb INFO:subliminal.core:Initializing provider tvsubtitles INFO:subliminal.providers.thesubdb:Searching subtitles {'action': 'search', 'hash': 'f55ef7132b4e3c41fc6708559004cc9a'} DEBUG:subliminal.providers.shooter:Searching subtitles {'filehash': '399e8f7ec8ebac9132d8b09a68e1801f;4b0f2bca886da9bff795b1f8cfc9cd88;51e70e7c806398cc268f5d11f7f30fee;b89ca3a97db1d5b1fb0b5e9535c71de7', 'pathinfo': '/Users/myuser/Downloads/The Good Place Season 3/The.Good.Place.S03E04.HDTV.x264-SVA.mkv', 'format': 'json', 'lang': 'eng'} INFO:subliminal.providers.tvsubtitles:Getting the page for episode 71621 ERROR:subliminal.utils:Unexpected error. Provider opensubtitles Traceback (most recent call last): File "/Users/myuser/subliminal/lib/python3.7/site-packages/subliminal/core.py", line 115, in list_subtitles_provider return self[provider].list_subtitles(video, provider_languages) File "/Users/myuser/subliminal/lib/python3.7/site-packages/subliminal/core.py", line 67, in __getitem__ provider.initialize() File "/Users/myuser/subliminal/lib/python3.7/site-packages/subliminal/providers/opensubtitles.py", line 129, in initialize response = checked(self.server.LogIn(self.username, self.password, 'eng', self.user_agent)) File "/Library/Developer/CommandLineTools/Library/Frameworks/Python3.framework/Versions/3.7/lib/python3.7/xmlrpc/client.py", line 1112, in __call__ return self.__send(self.__name, args) File "/Library/Developer/CommandLineTools/Library/Frameworks/Python3.framework/Versions/3.7/lib/python3.7/xmlrpc/client.py", line 1452, in __request verbose=self.__verbose File "/Library/Developer/CommandLineTools/Library/Frameworks/Python3.framework/Versions/3.7/lib/python3.7/xmlrpc/client.py", line 1154, in request return self.single_request(host, handler, request_body, verbose) File "/Library/Developer/CommandLineTools/Library/Frameworks/Python3.framework/Versions/3.7/lib/python3.7/xmlrpc/client.py", line 1166, in single_request http_conn = self.send_request(host, handler, request_body, verbose) File "/Library/Developer/CommandLineTools/Library/Frameworks/Python3.framework/Versions/3.7/lib/python3.7/xmlrpc/client.py", line 1279, in send_request self.send_content(connection, request_body) File "/Library/Developer/CommandLineTools/Library/Frameworks/Python3.framework/Versions/3.7/lib/python3.7/xmlrpc/client.py", line 1309, in send_content connection.endheaders(request_body) File "/Library/Developer/CommandLineTools/Library/Frameworks/Python3.framework/Versions/3.7/lib/python3.7/http/client.py", line 1224, in endheaders self._send_output(message_body, encode_chunked=encode_chunked) File "/Library/Developer/CommandLineTools/Library/Frameworks/Python3.framework/Versions/3.7/lib/python3.7/http/client.py", line 1016, in _send_output self.send(msg) File "/Library/Developer/CommandLineTools/Library/Frameworks/Python3.framework/Versions/3.7/lib/python3.7/http/client.py", line 956, in send self.connect() File "/Library/Developer/CommandLineTools/Library/Frameworks/Python3.framework/Versions/3.7/lib/python3.7/http/client.py", line 1392, in connect server_hostname=server_hostname) File "/Library/Developer/CommandLineTools/Library/Frameworks/Python3.framework/Versions/3.7/lib/python3.7/ssl.py", line 412, in wrap_socket session=session File "/Library/Developer/CommandLineTools/Library/Frameworks/Python3.framework/Versions/3.7/lib/python3.7/ssl.py", line 853, in _create self.do_handshake() File "/Library/Developer/CommandLineTools/Library/Frameworks/Python3.framework/Versions/3.7/lib/python3.7/ssl.py", line 1117, in do_handshake self._sslobj.do_handshake() ssl.SSLCertVerificationError: [SSL: CERTIFICATE_VERIFY_FAILED] certificate verify failed: Hostname mismatch, certificate is not valid for 'api.opensubtitles.org'. (_ssl.c:1056) INFO:subliminal.core:Discarding provider opensubtitles DEBUG:subliminal.providers.thesubdb:Found subtitle <TheSubDBSubtitle 'f55ef7132b4e3c41fc6708559004cc9a-en' [en]> DEBUG:subliminal.providers.thesubdb:Found subtitle <TheSubDBSubtitle 'f55ef7132b4e3c41fc6708559004cc9a-pt-BR' [pt-BR]> DEBUG:subliminal.providers.podnapisi:Found subtitle <PodnapisiSubtitle 'h8dF' [en]> DEBUG:subliminal.providers.podnapisi:Found subtitle <PodnapisiSubtitle 'g8dF' [en]> DEBUG:subliminal.providers.tvsubtitles:Found subtitle <TVsubtitlesSubtitle '338043' [en]> DEBUG:subliminal.providers.tvsubtitles:Found subtitle <TVsubtitlesSubtitle '337924' [es]> DEBUG:subliminal.providers.tvsubtitles:Found subtitle <TVsubtitlesSubtitle '337974' [el]> INFO:subliminal.score:Computing score of <PodnapisiSubtitle 'h8dF' [en]> for video <Episode [The Good Place2016 s03e04]> with {'hearing_impaired': False} DEBUG:subliminal.score:Using scores {'hash': 809, 'series': 405, 'year': 135, 'country': 135, 'season': 45, 'episode': 45, 'release_group': 15, 'streaming_service': 15, 'source': 7, 'audio_codec': 3, 'resolution': 2, 'video_codec': 2, 'hearing_impaired': 1} DEBUG:subliminal.score:Found matches {'year', 'season', 'release_group', 'episode', 'source', 'video_codec', 'country', 'series'} DEBUG:subliminal.score:Matched hearing_impaired INFO:subliminal.score:Computed score 790 with final matches {'year', 'season', 'release_group', 'episode', 'source', 'video_codec', 'country', 'series', 'hearing_impaired'} INFO:subliminal.score:Computing score of <PodnapisiSubtitle 'g8dF' [en]> for video <Episode [The Good Place2016 s03e04]> with {'hearing_impaired': False} DEBUG:subliminal.score:Using scores {'hash': 809, 'series': 405, 'year': 135, 'country': 135, 'season': 45, 'episode': 45, 'release_group': 15, 'streaming_service': 15, 'source': 7, 'audio_codec': 3, 'resolution': 2, 'video_codec': 2, 'hearing_impaired': 1} DEBUG:subliminal.score:Found matches {'year', 'season', 'release_group', 'episode', 'source', 'country', 'series'} DEBUG:subliminal.score:Matched hearing_impaired INFO:subliminal.score:Computed score 788 with final matches {'year', 'season', 'release_group', 'episode', 'source', 'country', 'series', 'hearing_impaired'} INFO:subliminal.score:Computing score of <ShooterSubtitle 'https://www.shooter.cn/api/subapi.php?fetch=MTU5NTk1NTk5NnxsU2xVanJJcFF2YnlKV25ROWlITl9Kc1FkVWk5Vndtck9CejhjZE95SGlVV1JHbVpOVElYeExTR05sMGQxSTI4ZHFvY0JEcktiNzdmaGpBRFZYV0JELVpBSDY4TnpCZzBmaE1mMVIzUktYODNRTzdRQzVvMGVwRUFXelRVYXRBYVpaTDVwOW9QSzlKQURPYmZQRG51a3ZZPXzC_gwXdhO_V83bmLTGLzXutvklLEUje-MdU_K6e6rh0A==&nonce=%0A%B8%18%CA%8D%A3%8CD%60%A9%9E%60x%26%B9V' [en]> for video <Episode [The Good Place2016 s03e04]> with {'hearing_impaired': False} DEBUG:subliminal.score:Using scores {'hash': 809, 'series': 405, 'year': 135, 'country': 135, 'season': 45, 'episode': 45, 'release_group': 15, 'streaming_service': 15, 'source': 7, 'audio_codec': 3, 'resolution': 2, 'video_codec': 2, 'hearing_impaired': 1} DEBUG:subliminal.score:Found matches {'hash'} DEBUG:subliminal.score:Keeping only hash match DEBUG:subliminal.score:Matched hearing_impaired INFO:subliminal.score:Computed score 810 with final matches {'hash', 'hearing_impaired'} INFO:subliminal.score:Computing score of <TheSubDBSubtitle 'f55ef7132b4e3c41fc6708559004cc9a-en' [en]> for video <Episode [The Good Place2016 s03e04]> with {'hearing_impaired': False} DEBUG:subliminal.score:Using scores {'hash': 809, 'series': 405, 'year': 135, 'country': 135, 'season': 45, 'episode': 45, 'release_group': 15, 'streaming_service': 15, 'source': 7, 'audio_codec': 3, 'resolution': 2, 'video_codec': 2, 'hearing_impaired': 1} DEBUG:subliminal.score:Found matches {'hash'} DEBUG:subliminal.score:Keeping only hash match DEBUG:subliminal.score:Matched hearing_impaired INFO:subliminal.score:Computed score 810 with final matches {'hash', 'hearing_impaired'} INFO:subliminal.score:Computing score of <TVsubtitlesSubtitle '338043' [en]> for video <Episode [The Good Place2016 s03e04]> with {'hearing_impaired': False} DEBUG:subliminal.score:Using scores {'hash': 809, 'series': 405, 'year': 135, 'country': 135, 'season': 45, 'episode': 45, 'release_group': 15, 'streaming_service': 15, 'source': 7, 'audio_codec': 3, 'resolution': 2, 'video_codec': 2, 'hearing_impaired': 1} DEBUG:subliminal.score:Found matches {'year', 'season', 'release_group', 'episode', 'source', 'country', 'series'} DEBUG:subliminal.score:Matched hearing_impaired INFO:subliminal.score:Computed score 788 with final matches {'year', 'season', 'release_group', 'episode', 'source', 'country', 'series', 'hearing_impaired'} INFO:subliminal.core:Downloading subtitle <ShooterSubtitle 'https://www.shooter.cn/api/subapi.php?fetch=MTU5NTk1NTk5NnxsU2xVanJJcFF2YnlKV25ROWlITl9Kc1FkVWk5Vndtck9CejhjZE95SGlVV1JHbVpOVElYeExTR05sMGQxSTI4ZHFvY0JEcktiNzdmaGpBRFZYV0JELVpBSDY4TnpCZzBmaE1mMVIzUktYODNRTzdRQzVvMGVwRUFXelRVYXRBYVpaTDVwOW9QSzlKQURPYmZQRG51a3ZZPXzC_gwXdhO_V83bmLTGLzXutvklLEUje-MdU_K6e6rh0A==&nonce=%0A%B8%18%CA%8D%A3%8CD%60%A9%9E%60x%26%B9V' [en]> INFO:subliminal.providers.shooter:Downloading subtitle <ShooterSubtitle 'https://www.shooter.cn/api/subapi.php?fetch=MTU5NTk1NTk5NnxsU2xVanJJcFF2YnlKV25ROWlITl9Kc1FkVWk5Vndtck9CejhjZE95SGlVV1JHbVpOVElYeExTR05sMGQxSTI4ZHFvY0JEcktiNzdmaGpBRFZYV0JELVpBSDY4TnpCZzBmaE1mMVIzUktYODNRTzdRQzVvMGVwRUFXelRVYXRBYVpaTDVwOW9QSzlKQURPYmZQRG51a3ZZPXzC_gwXdhO_V83bmLTGLzXutvklLEUje-MdU_K6e6rh0A==&nonce=%0A%B8%18%CA%8D%A3%8CD%60%A9%9E%60x%26%B9V' [en]> INFO:subliminal.subtitle:Guessing encoding for language en DEBUG:subliminal.subtitle:Trying encodings ['utf-8', 'latin-1'] INFO:subliminal.subtitle:Guessed encoding latin-1 INFO:subliminal.subtitle:Guessing encoding for language en DEBUG:subliminal.subtitle:Trying encodings ['utf-8', 'latin-1'] INFO:subliminal.subtitle:Guessed encoding latin-1 DEBUG:subliminal.core:All languages downloaded Downloading subtitles [####################################] 100% Some providers have been discarded due to unexpected errors: legendastv, opensubtitles DEBUG:subliminal.core:Terminating initialized providers INFO:subliminal.core:Terminating provider podnapisi INFO:subliminal.core:Terminating provider shooter INFO:subliminal.core:Terminating provider thesubdb INFO:subliminal.core:Terminating provider tvsubtitles INFO:subliminal.core:Saving <ShooterSubtitle 'https://www.shooter.cn/api/subapi.php?fetch=MTU5NTk1NTk5NnxsU2xVanJJcFF2YnlKV25ROWlITl9Kc1FkVWk5Vndtck9CejhjZE95SGlVV1JHbVpOVElYeExTR05sMGQxSTI4ZHFvY0JEcktiNzdmaGpBRFZYV0JELVpBSDY4TnpCZzBmaE1mMVIzUktYODNRTzdRQzVvMGVwRUFXelRVYXRBYVpaTDVwOW9QSzlKQURPYmZQRG51a3ZZPXzC_gwXdhO_V83bmLTGLzXutvklLEUje-MdU_K6e6rh0A==&nonce=%0A%B8%18%CA%8D%A3%8CD%60%A9%9E%60x%26%B9V' [en]> to 'The.Good.Place.S03E04.HDTV.x264-SVA.en.srt' 1 subtitle downloaded for The.Good.Place.S03E04.HDTV.x264-SVA.mkv
