Tickets - Administration Panel & Design

[JellyBitz]

To manage with pleasure this section, the next features should be added:

• Change Ticket settings; category, priority, title, etc.
• Add ticket filter by above mentioned settings
• Delete a Ticket and removing all associates answers
• Twemojis on chat!
• Async messages from user side

[Devsome]

• Async messages from user side -- What do you mean by that?

• Change Ticket settings; category, priority, title, etc. -- The Ticket Status are fixed, because of the unique id's for closing, reopen, pending. We could add a rename for that status.

• Categories & Priorities are able to rename, but not deleteable.

• Delete a Ticket and removing all associates answers -- For what deleting a whole ticket?

[Devsome]

& When you want to do that stuff, Assign yourself to that ticket, else I am doing it later. @JellyBitz