Boa tarde, estou tendo problemas com a função de débito da e-rede

[GustavoSilvaRosetto]

Já faz quase 2 meses que estou tendo problemas com a função de débito, finalmente quando consegui realizar uma compra teste retornou esse erro, valor não foi debitado da minha conta.

Fatal error: Uncaught Rede\Exception\RedeException: At least one of the following fields must be filled: tid or reference. in /home/u693387470/domains/dkotextil.com.br/public_html/wp-content/plugins/rede-woocommerce/vendor/developersrede/erede-php/src/Rede/Service/AbstractTransactionsService.php:100 Stack trace: #0 /home/u693387470/domains/dkotextil.com.br/public_html/wp-content/plugins/rede-woocommerce/vendor/developersrede/erede-php/src/Rede/Service/AbstractService.php(201): Rede\Service\AbstractTransactionsService->parseResponse('{"requestDateTi...', 400) #1 /home/u693387470/domains/dkotextil.com.br/public_html/wp-content/plugins/rede-woocommerce/vendor/developersrede/erede-php/src/Rede/Service/GetTransactionService.php(30): Rede\Service\AbstractService->sendRequest(NULL, 'GET') #2 /home/u693387470/domains/dkotextil.com.br/public_html/wp-content/plugins/rede-woocommerce/vendor/developersrede/erede-php/src/Rede/eRede.php(134): Rede\Service\GetTransactionService->execute() #3 /home/u693387470/domains/dkotextil.com.br/pub in /home/u693387470/domains/dkotextil.com.br/public_html/wp-content/plugins/rede-woocommerce/vendor/developersrede/erede-php/src/Rede/Service/AbstractTransactionsService.php on line 100