error downlading bacteria library

[B1991ing]

Dear Kraken2 support team,

How to solve errors in the screenshot? Error when first try

Error when second try

Content of line 65

Best,

Bing

[jenniferlu717]

The first one looks like a firewall/connectivity issue to the NCBI website, so you may need to use ftp for downloading files.

For the 2nd image, i dont think you need threads for downloading the file. Also, are you using the most recent code?

[B1991ing]

The first one looks like a firewall/connectivity issue to the NCBI website, so you may need to use ftp for downloading files.

Thank you very much for your reply. I will suggest our HPC admin to try with use-ftp.

[B1991ing]

For the 2nd image, i dont think you need threads for downloading the file. Also, are you using the most recent code?

Using threads for downloading the file is to try to fast the downloading process. So, I set "--threads 40".

[B1991ing]

Also, are you using the most recent code?

We're using the code of July 2023. I will suggest our admin to use the code updated four months before.