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[BUG] "No game data found. Please make sure the custom URL name is spelled correctly"

Open AustinYQM opened this issue 3 years ago • 20 comments

Describe the bug Can not get games list. Receive error saying "No game data found. Please make sure the custom URL name is spelled correctly" My games list is public and can be seen here.

To Reproduce Steps to reproduce the behavior:

  1. Go to tools
  2. Click on 'update games list'
  3. See error

Expected behavior It to update the game list

Screenshots image I have only tried the "local machine" and "64-bit steam ID" options. Both produce the same result

Desktop (please complete the following information):

  • OS: Windows
  • 11
  • .NET Version .NET Framework 4.8.1

Additional context I have premium api set up, if that makes a difference.

AustinYQM avatar Feb 03 '23 01:02 AustinYQM

I have a similar problem.

After some browsing in the source code I found a possible reason for this problem. I am not part of the development team of this project, thus I have only a small understanding of the source code.

Depressurizer has several ways to retrieve the user game list.

  1. Local:
  • Description: The localconfig.vdf file is accessed.
  • Problem: In this file it tries to retrieve a specific list ("Licenses"). It seems that Valve has changed the structure and components of this file and removed this list. (probably it was moved to the licensecache file).
  1. Web update with Steam id/ApiToken:
  • Description: Should access the public - games list
  • Problem: The functions I found related to this don't seem to work (featureless, only visual functionality).

I think currently depressurizer is not functional anymore.

Again this is only my humble opinion, with my limited understanding.

alexkyb avatar Feb 04 '23 22:02 alexkyb

I am also having this problem!

pborchert avatar Feb 06 '23 21:02 pborchert

Same issue as well!

colelisiongaming avatar Feb 07 '23 23:02 colelisiongaming

+1

ww460160885 avatar Feb 08 '23 08:02 ww460160885

Could you open your File Explorer and go to %appdata%/Depressurizer/logs , remove all the .log files and try to update your game list. After that close Depressurizer and please upload the log file here or send it to me per email. I'm unable to replicate this

mvegter avatar Feb 18 '23 09:02 mvegter

I'm having the exact same issue and i just downloaded the program.

KoboldShenanigans avatar Feb 19 '23 20:02 KoboldShenanigans

Sorry I took so long getting back to you. It's been a hellish week at work. I sent it to your email. I didn't want to post it here in case information should be private.

pborchert avatar Feb 21 '23 22:02 pborchert

+1 Email Sent.

gjdunga avatar Feb 22 '23 02:02 gjdunga

I have this problem too, but I installed my game on another disk drive. Can that be a problem as to why it doesn't detect the game?

HaziqBD avatar Mar 07 '23 09:03 HaziqBD

Same issue here - Does DP just not work anymore due to Steam's library changes? That's unfortunate.

I've tried using the local machine user, custom URL, and both with and without the web API - Can't load my game list at all.

Pepster3 avatar Mar 07 '23 14:03 Pepster3

If you look back @mvegter wanted my log and a few more of us submitted logs as well. I hope he will respond soon. Shame on Steam for not having a backward compatible API.

pborchert avatar Mar 07 '23 15:03 pborchert

seems Steam updated their DB, so now local file differs, and here's the bunch of issues because of it

mescaline007 avatar Mar 07 '23 16:03 mescaline007

Can confirm, issue is present on new installs, tried multiple different machines.

thisischrys avatar Mar 11 '23 21:03 thisischrys

This is even happening on old installs. This bug renders this program unusable at the moment.

therealbungus avatar Aug 15 '23 07:08 therealbungus

I was working with the latest release this weekend and had no problems.

pborchert avatar Aug 15 '23 11:08 pborchert