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No verification email or token/key received from deepgenx com

Open RoGeorge opened this issue 2 years ago • 3 comments

I've typed my email address at https://www.deepgenx.com/signin and after pressing the 'Get API key!' button, an OK message pops up from www.deepgenx.com with the text 'Verification email sent to: [email protected]' (my email address at 'hotmail' is spelled properly in the real pup-up message). I've tried two different email addresses so far.

However, no email is received, either in the inbox or in the spam email folders.

  • How can I get a key/token for the installed 'DeepGenX.codegenx-0.1.8.vsix', please?

(As a side note, the DeepGenX doesn't show in my VScodium online search by the extension's name, but can be manually downloaded from https://marketplace.visualstudio.com/items?itemName=DeepGenX.codegenx and installed offline)

RoGeorge avatar Jun 29 '22 11:06 RoGeorge

Tried again to get an API key today from https://www.deepgenx.com/signin?, still doesn't work, no email received.

Any news about when, or if, the registration will work again, please?

RoGeorge avatar Jul 02 '22 19:07 RoGeorge

Thanks for reporting this issue! We're encountering some issues sending out emails, we're working on it and we'll let you know when it's fixed, our apologies for the inconvenience

Matthias1590 avatar Jul 02 '22 22:07 Matthias1590

I just tried, not getting any email with API key

mbyanfei avatar Nov 04 '22 13:11 mbyanfei