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.NET Tracer (v3.6.1) not working.

Open rstackhouse-hungerrush opened this issue 1 year ago • 2 comments

Describe the bug .NET Tracer (v3.6.1) not working .

To Reproduce Steps to reproduce the behavior:

  1. Run installer as administrator
  2. Set Environment for service on HKLM\SYSTEM\CurrentControlSet\Services\<ServiceName>
  3. Restart service
  4. Check log
  5. See warning like [2024-12-12 15:31:00.962 | warning | PId: 8996 | TId: 9124] Load: Error loading dynamic library 'C:\Program Files\Datadog\.NET Tracer\win-x64\.\Datadog.Profiler.Native.dll': The specified procedure could not be found.
  6. Run dd-dotnet check process <Service PID>.
  7. See warning like [WARNING]: The continuous profiler library is not loaded into the process.

Expected behavior .NET Traces appear in Datadog portal for the service

Runtime environment (please complete the following information):

  • Instrumentation mode: automatic with msi installer
  • Tracer version: 3.6.1
  • OS: Windows Server 2016 Datacenter
  • CLR: NET Framework 4.8.1

rstackhouse-hungerrush avatar Dec 12 '24 17:12 rstackhouse-hungerrush

Hi @rstackhouse-hungerrush, the details you've provided aren't sufficient for us to understand the problem I'm afraid - it looks like the environment variables are incorrect, but I can't say for sure without more information. Could you please raise a ticket with support so we can collect all the details about your setup and what you're trying to achieve? Thank you!

andrewlock avatar Dec 17 '24 12:12 andrewlock

👋 @rstackhouse-hungerrush Can you give me the internal ticket please ?

gleocadie avatar Jan 20 '25 10:01 gleocadie

I hope your issue was resolved through a support ticket. I'm closing this github issue as stale.

lucaspimentel avatar Jul 01 '25 14:07 lucaspimentel