Dasharo
Unable to login to Windows 11 with the docking station connected
Dasharo version v1.4.0
Dasharo variant NS51MU, NS70MU
Affected component(s) or functionality Windows login, the docking station
Brief summary Unable to login to Windows 11 with the docking station connected
How reproducible 100%
How to reproduce
Steps to reproduce the behavior:
- Plug in the docking station into Thunderbolt USB-c port.
- Power on the DUT.
- Boot into system Windows 11.
Expected behavior The initial screen will be displayed, it is possible to enter the password to log into the system
Actual behavior I have noted two situations:
- Initial screen starts and nothing can be done, manual reboot required
- After clicking on the keyboard, it is possible to enter the password, but when entering it, the system freezes and a manual restart is required
Screenshots
Additional context
Solutions you've tried
Seems to work fine for me on Win11 22H2 here, on a NS51MU unit. @Pokisiekk Was there a display connected while the issue appeared?
The dock seems to have some issues resuming screens from DPMS, when that happens, the external display would stay black and if it was set to primary, then the internal display will remain secondary (black on login screen, unfocused once logged in, appearing "frozen"). @Pokisiekk could this be what you were encountering?
@mkopec I don't recall having anything connected to the dock, just when it was connected I couldn't log in as described in the issue. Maybe the system version was to blame because IIRC I tested it on Windows 11 21H2.
Docks have been extensively tested by us and confirmed to be no longer an issue starting from v1.5.2 (TGL) and v1.7.2 (ADL). I believe the issue should be closed, @Pokisiekk.
