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Laptop hangs up after 20 cycles of the suspend procedure

Open sulewskiprzemyslaw opened this issue 2 years ago • 4 comments

Dasharo version v.1.4.1 (unofficial version)

Firmware components: -> edk2: commit ff9987aecf3e811f0a3ce7467b8b92fcf0e80dfa -> coreboot: commit b0bc32083463e6d9c206d564fb584dd15852b03d

Dasharo variant

Novacustom ADL/TGL laptops

Affected component(s) or functionality

Suspend/resume process

Brief summary

When performing the suspend/resume cyclic test (according to documentation: https://docs.dasharo.com/unified-test-documentation/dasharo-compatibility/31M-platform-suspend-and-resume/#susp005001-cyclic-platform-suspend-and-resume-ubuntu-2204) device hangs up after 19 cycles.

The only option for bringing the platform to life is to turn off the device, then turn it on again.

How reproducible

How to reproduce

Steps to reproduce the behavior:

  1. Based on the procedure: https://docs.dasharo.com/unified-test-documentation/dasharo-compatibility/31M-platform-suspend-and-resume/#susp005001-cyclic-platform-suspend-and-resume-ubuntu-2204 perform suspend test 20 times
  2. Note the result.

Expected behavior

The laptop does not hang up.

Actual behavior

The laptop hangs up.

Screenshots

N/A

Additional context

N/A

Solutions you've tried

N/A

sulewskiprzemyslaw avatar Jan 13 '23 14:01 sulewskiprzemyslaw

Fix for this bug for NV4x ADL has been added in firmware v1.6.0

sulewskiprzemyslaw avatar Apr 20 '23 07:04 sulewskiprzemyslaw

Should be fixed in all devices in v1.7.0 ADL, v1.5.0 TGL. Would need to retest before closing.

mkopec avatar Sep 28 '23 11:09 mkopec

Maybe I have encountered this problem in v1.7.2 as the system sometimes fully freezes after wakeup from suspend and cannot be shut down by pressing and holding the power button. Is this related, or should I open a new issue for this? Also please tell me which further information I can provide.

ghost avatar Feb 17 '24 20:02 ghost

Maybe I have encountered this problem in v1.7.2 as the system sometimes fully freezes after wakeup from suspend and cannot be shut down by pressing and holding the power button. Is this related, or should I open a new issue for this? Also please tell me which further information I can provide.

@thePretendend We are planning a Watchdog feature for upcoming releases so that users can shut off the laptop even when the system has crashed.

We will plan a 30 cycles suspend test for the upcoming releases to make sure suspend is reliable and doesn't cause any crashes. Let's keep the issue opened till the tests have been performed and the new firmware release is there. It is planned for June 2024.

wessel-novacustom avatar Apr 15 '24 14:04 wessel-novacustom