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verified publisher icon Dasharo

Sometimes, the laptop wakes from suspend mode automatically when the docking station is connected

Open wessel-novacustom opened this issue 2 months ago • 7 comments

Component

Dasharo firmware

Device

NovaCustom V56 14th Gen

Dasharo version

v1.0.0-rc9

Dasharo Tools Suite version

No response

Test case ID

No response

Brief summary

Sometimes, the laptop wakes from suspend mode automatically when the docking station is connected.

How reproducible

75% reproducible

How to reproduce

Boot the laptop, while S0ix suspend mode is selected and the laptop is connected to the docking station. Try to suspend the laptop.

Expected behavior

Laptop suspends normally and stays in suspend mode.

Actual behavior

Laptop suspends normally but goes out of suspend mode almost immediately.

Screenshots

No response

Additional context

No response

Solutions you've tried

No response

wessel-novacustom avatar Nov 14 '25 14:11 wessel-novacustom

@wessel-novacustom Which operating system is this happening with?

mkopec avatar Nov 17 '25 11:11 mkopec

@wessel-novacustom Which operating system is this happening with?

Windows 11 Pro

wessel-novacustom avatar Nov 17 '25 13:11 wessel-novacustom

Cannot reproduce on V560TU. Maybe a Windows configuration issue?

mkopec avatar Nov 19 '25 13:11 mkopec

Sorry, this was on V560TNE and Dasharo v1.0.0-rc9. I have updated the ticket accordingly.

wessel-novacustom avatar Nov 19 '25 13:11 wessel-novacustom

So far I have not been able to reproduce this on V560TNE either.

mkopec avatar Nov 20 '25 12:11 mkopec

I think the docking station model in the ticket would also be useful to include.

macpijan avatar Nov 20 '25 13:11 macpijan

Ah yes, can come from the revision difference. This was on revision C1.

wessel-novacustom avatar Nov 20 '25 14:11 wessel-novacustom