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verified publisher icon DJaeger

Create storage failed (External Storage DropBox)

Open Grizaster opened this issue 5 years ago • 12 comments

I am using NextCloudPi and I have a problem with your app. Everything looks fine but I get an Exception (see attached image).

grafik

System information

NextCloudPi diagnostics 

Cannot load Zend OPcache - it was already loaded
NextCloudPi version  v1.25.0
distribution         Raspbian GNU/Linux 10 \n \l
automount            yes
USB devices          sda
datadir              /media/myCloudDrive/ncdata
data in SD           no
data filesystem      btrfs
data disk usage      78G/466G
rootfs usage         4.2G/118G
swapfile             /var/swap
dbdir                /var/lib/mysql
Nextcloud check      ok
Nextcloud version    18.0.4.2
HTTPD service        up
PHP service          up
MariaDB service      up
Redis service        up
Postfix service      up
internet check       ok
port check 80        closed
port check 443       closed
IP                   ***REMOVED SENSITIVE VALUE***
gateway              ***REMOVED SENSITIVE VALUE***
interface            eth0
certificates         ***REMOVED SENSITIVE VALUE***
NAT loopback         yes
uptime               8:36
Nextcloud configuration 

Cannot load Zend OPcache - it was already loaded
{
    "system": {
        "passwordsalt": "***REMOVED SENSITIVE VALUE***",
        "secret": "***REMOVED SENSITIVE VALUE***",
        "trusted_domains": {
            "0": "localhost",
            "5": "pinextcloud.local",
            "7": "pinextcloud",
            "8": "pinextcloud.lan",
        },
        "datadirectory": "***REMOVED SENSITIVE VALUE***",
        "dbtype": "mysql",
        "version": "18.0.4.2",
        "overwrite.cli.url": "https:\/\/ncp.benibensn.de\/",
        "dbname": "***REMOVED SENSITIVE VALUE***",
        "dbhost": "***REMOVED SENSITIVE VALUE***",
        "dbport": "",
        "dbtableprefix": "oc_",
        "mysql.utf8mb4": true,
        "dbuser": "***REMOVED SENSITIVE VALUE***",
        "dbpassword": "***REMOVED SENSITIVE VALUE***",
        "installed": true,
        "instanceid": "***REMOVED SENSITIVE VALUE***",
        "memcache.local": "\\OC\\Memcache\\Redis",
        "memcache.locking": "\\OC\\Memcache\\Redis",
        "redis": {
            "host": "***REMOVED SENSITIVE VALUE***",
            "port": 0,
            "timeout": 0,
            "password": "***REMOVED SENSITIVE VALUE***"
        },
        "tempdirectory": "\/media\/USBdrive\/ncdata\/tmp",
        "mail_smtpmode": "smtp",
        "mail_smtpauthtype": "LOGIN",
        "mail_from_address": "***REMOVED SENSITIVE VALUE***",
        "mail_domain": "***REMOVED SENSITIVE VALUE***",
        "preview_max_x": "2048",
        "preview_max_y": "2048",
        "jpeg_quality": "60",
        "overwriteprotocol": "https",
        "maintenance": false,
        "logfile": "\/media\/USBdrive\/ncdata\/nextcloud.log",
        "loglevel": "2",
        "log_type": "file",
        "htaccess.RewriteBase": "\/",
        "twofactor_enforced": "false",
        "twofactor_enforced_groups": [],
        "twofactor_enforced_excluded_groups": [],
        "mail_sendmailmode": "smtp",
        "mail_smtpsecure": "tls",
        "mail_smtphost": "***REMOVED SENSITIVE VALUE***",
        "mail_smtpauth": 1,
        "mail_smtpname": "***REMOVED SENSITIVE VALUE***",
        "mail_smtppassword": "***REMOVED SENSITIVE VALUE***",
        "enable_previews": true,
        "enabledPreviewProviders": [
            "OC\\Preview\\PNG",
            "OC\\Preview\\JPEG",
            "OC\\Preview\\PDF"
        ],
        "theme": "",
        "data-fingerprint": "8ace2e9485c868f1d965419c919a69f9",
        "updater.secret": "***REMOVED SENSITIVE VALUE***"
    }
}
HTTPd logs 

[Tue Aug 25 07:00:55.974566 2020] [ssl:warn] [pid 849:tid 3069547024] AH01909: localhost:4443:0 server certificate does NOT include an ID which matches the server name
[Tue Aug 25 07:00:55.976200 2020] [mpm_event:notice] [pid 849:tid 3069547024] AH00489: Apache/2.4.38 (Raspbian) OpenSSL/1.1.1d configured -- resuming normal operations
[Tue Aug 25 07:00:55.976255 2020] [core:notice] [pid 849:tid 3069547024] AH00094: Command line: '/usr/sbin/apache2'
Database logs 

2020-08-25  7:00:56 0 [Note] InnoDB: Uses event mutexes
2020-08-25  7:00:56 0 [Note] InnoDB: Compressed tables use zlib 1.2.11
2020-08-25  7:00:56 0 [Note] InnoDB: Number of pools: 1
2020-08-25  7:00:56 0 [Note] InnoDB: Using generic crc32 instructions
2020-08-25  7:00:56 0 [Note] InnoDB: Initializing buffer pool, total size = 1.5G, instances = 1, chunk size = 128M
2020-08-25  7:00:56 0 [Note] InnoDB: Completed initialization of buffer pool
2020-08-25  7:00:56 0 [Note] InnoDB: If the mysqld execution user is authorized, page cleaner thread priority can be changed. See the man page of setpriority().
2020-08-25  7:00:57 0 [Note] InnoDB: 128 out of 128 rollback segments are active.
2020-08-25  7:00:57 0 [Note] InnoDB: Creating shared tablespace for temporary tables
2020-08-25  7:00:57 0 [Note] InnoDB: Setting file './ibtmp1' size to 12 MB. Physically writing the file full; Please wait ...
2020-08-25  7:00:57 0 [Note] InnoDB: File './ibtmp1' size is now 12 MB.
2020-08-25  7:00:57 0 [Note] InnoDB: 10.3.23 started; log sequence number 20517131543; transaction id 33539878
2020-08-25  7:00:57 0 [Note] InnoDB: Loading buffer pool(s) from /var/lib/mysql/ib_buffer_pool
2020-08-25  7:00:57 0 [Note] Plugin 'FEEDBACK' is disabled.
2020-08-25  7:00:57 0 [Note] Server socket created on IP: '127.0.0.1'.
2020-08-25  7:00:57 0 [Note] Reading of all Master_info entries succeeded
2020-08-25  7:00:57 0 [Note] Added new Master_info '' to hash table
2020-08-25  7:00:57 0 [Note] /usr/sbin/mysqld: ready for connections.
Version: '10.3.23-MariaDB-0+deb10u1'  socket: '/run/mysqld/mysqld.sock'  port: 3306  Raspbian 10
2020-08-25  7:01:03 0 [Note] InnoDB: Buffer pool(s) load completed at 200825  7:01:03
Nextcloud logs 

{"reqId":"X0UQ5HVa3Kptx1RDUR9BnAAASww","level":3,"time":"2020-08-25T13:23:48+00:00","remoteAddr":"93.240.156.150","user":"bensn","app":"files_external","method":"DELETE","url":"/apps/files_external/userstorages/3","message":{"Exception":"Exception","Message":"Creating \\OCA\\Files_external_dropbox\\Storage\\Dropbox storage failed","Code":0,"Trace":[{"file":"/var/www/nextcloud/apps/files_external/lib/Service/StoragesService.php","line":516,"function":"__construct","class":"OCA\\Files_external_dropbox\\Storage\\Dropbox","type":"->","args":[{"configured":"false","client_id":"xzkb7k5zybokmnl","client_secret":"cywf2jp9esvugwq","token":"false"}]},{"file":"/var/www/nextcloud/apps/files_external/lib/Service/StoragesService.php","line":482,"function":"getRustyStorageIdFromConfig","class":"OCA\\Files_External\\Service\\StoragesService","type":"->","args":[{"__class__":"OCA\\Files_External\\Lib\\StorageConfig"}]},{"file":"/var/www/nextcloud/apps/files_external/lib/Controller/StoragesController.php","line":355,"function":"removeStorage","class":"OCA\\Files_External\\Service\\StoragesService","type":"->","args":["3"]},{"file":"/var/www/nextcloud/apps/files_external/lib/Controller/UserStoragesController.php","line":225,"function":"destroy","class":"OCA\\Files_External\\Controller\\StoragesController","type":"->","args":["3"]},{"file":"/var/www/nextcloud/lib/private/AppFramework/Http/Dispatcher.php","line":170,"function":"destroy","class":"OCA\\Files_External\\Controller\\UserStoragesController","type":"->","args":["3"]},{"file":"/var/www/nextcloud/lib/private/AppFramework/Http/Dispatcher.php","line":99,"function":"executeController","class":"OC\\AppFramework\\Http\\Dispatcher","type":"->","args":[{"__class__":"OCA\\Files_External\\Controller\\UserStoragesController"},"destroy"]},{"file":"/var/www/nextcloud/lib/private/AppFramework/App.php","line":125,"function":"dispatch","class":"OC\\AppFramework\\Http\\Dispatcher","type":"->","args":[{"__class__":"OCA\\Files_External\\Controller\\UserStoragesController"},"destroy"]},{"file":"/var/www/nextcloud/lib/private/AppFramework/Routing/RouteActionHandler.php","line":47,"function":"main","class":"OC\\AppFramework\\App","type":"::","args":["OCA\\Files_External\\Controller\\UserStoragesController","destroy",{"__class__":"OC\\AppFramework\\DependencyInjection\\DIContainer"},{"id":"3","_route":"files_external.user_storages.destroy"}]},{"function":"__invoke","class":"OC\\AppFramework\\Routing\\RouteActionHandler","type":"->","args":[{"id":"3","_route":"files_external.user_storages.destroy"}]},{"file":"/var/www/nextcloud/lib/private/Route/Router.php","line":299,"function":"call_user_func","args":[{"__class__":"OC\\AppFramework\\Routing\\RouteActionHandler"},{"id":"3","_route":"files_external.user_storages.destroy"}]},{"file":"/var/www/nextcloud/lib/base.php","line":1008,"function":"match","class":"OC\\Route\\Router","type":"->","args":["/apps/files_external/userstorages/3"]},{"file":"/var/www/nextcloud/index.php","line":38,"function":"handleRequest","class":"OC","type":"::","args":[]}],"File":"/var/www/nextcloud/apps/files_external_dropbox/lib/Storage/Dropbox.php","Line":104,"CustomMessage":"--"},"userAgent":"Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:79.0) Gecko/20100101 Firefox/79.0","version":"18.0.4.2"}
{"reqId":"X0UQ8HVa3Kptx1RDUR9B8AAAUhM","level":3,"time":"2020-08-25T13:24:00+00:00","remoteAddr":"93.240.156.150","user":"bensn","app":"core","method":"GET","url":"/core/preview?fileId=142979&x=32&y=32","message":{"Exception":"ImagickException","Message":"attempt to perform an operation not allowed by the security policy `PDF' @ error/constitute.c/IsCoderAuthorized/408","Code":499,"Trace":[{"file":"/var/www/nextcloud/lib/private/Preview/Bitmap.php","line":88,"function":"readimage","class":"Imagick","type":"->","args":["/media/myCloudDrive/ncdata/bensn/files/Documents/Hausbau/Plan/Werkplan Schnitt.pdf[0]"]},{"file":"/var/www/nextcloud/lib/private/Preview/Bitmap.php","line":51,"function":"getResizedPreview","class":"OC\\Preview\\Bitmap","type":"->","args":["/media/myCloudDrive/ncdata/bensn/files/Documents/Hausbau/Plan/Werkplan Schnitt.pdf",2048,2048]},{"file":"/var/www/nextcloud/lib/private/Preview/GeneratorHelper.php","line":62,"function":"getThumbnail","class":"OC\\Preview\\Bitmap","type":"->","args":[{"__class__":"OC\\Files\\Node\\File"},2048,2048]},{"file":"/var/www/nextcloud/lib/private/Preview/Generator.php","line":205,"function":"getThumbnail","class":"OC\\Preview\\GeneratorHelper","type":"->","args":[{"__class__":"OC\\Preview\\PDF"},{"__class__":"OC\\Files\\Node\\File"},2048,2048]},{"file":"/var/www/nextcloud/lib/private/Preview/Generator.php","line":127,"function":"getMaxPreview","class":"OC\\Preview\\Generator","type":"->","args":[{"__class__":"OC\\Files\\SimpleFS\\SimpleFolder"},{"__class__":"OC\\Files\\Node\\File"},"application/pdf",""]},{"file":"/var/www/nextcloud/lib/private/PreviewManager.php","line":185,"function":"getPreview","class":"OC\\Preview\\Generator","type":"->","args":[{"__class__":"OC\\Files\\Node\\File"},32,32,true,"fill","application/pdf"]},{"file":"/var/www/nextcloud/core/Controller/PreviewController.php","line":172,"function":"getPreview","class":"OC\\PreviewManager","type":"->","args":[{"__class__":"OC\\Files\\Node\\File"},32,32,true,"fill"]},{"file":"/var/www/nextcloud/core/Controller/PreviewController.php","line":144,"function":"fetchPreview","class":"OC\\Core\\Controller\\PreviewController","type":"->","args":[{"__class__":"OC\\Files\\Node\\File"},32,32,false,true,"fill"]},{"file":"/var/www/nextcloud/lib/private/AppFramework/Http/Dispatcher.php","line":170,"function":"getPreviewByFileId","class":"OC\\Core\\Controller\\PreviewController","type":"->","args":[142979,32,32,false,true,"fill"]},{"file":"/var/www/nextcloud/lib/private/AppFramework/Http/Dispatcher.php","line":99,"function":"executeController","class":"OC\\AppFramework\\Http\\Dispatcher","type":"->","args":[{"__class__":"OC\\Core\\Controller\\PreviewController"},"getPreviewByFileId"]},{"file":"/var/www/nextcloud/lib/private/AppFramework/App.php","line":125,"function":"dispatch","class":"OC\\AppFramework\\Http\\Dispatcher","type":"->","args":[{"__class__":"OC\\Core\\Controller\\PreviewController"},"getPreviewByFileId"]},{"file":"/var/www/nextcloud/lib/private/AppFramework/Routing/RouteActionHandler.php","line":47,"function":"main","class":"OC\\AppFramework\\App","type":"::","args":["OC\\Core\\Controller\\PreviewController","getPreviewByFileId",{"__class__":"OC\\AppFramework\\DependencyInjection\\DIContainer"},{"_route":"core.Preview.getPreviewByFileId"}]},{"function":"__invoke","class":"OC\\AppFramework\\Routing\\RouteActionHandler","type":"->","args":[{"_route":"core.Preview.getPreviewByFileId"}]},{"file":"/var/www/nextcloud/lib/private/Route/Router.php","line":299,"function":"call_user_func","args":[{"__class__":"OC\\AppFramework\\Routing\\RouteActionHandler"},{"_route":"core.Preview.getPreviewByFileId"}]},{"file":"/var/www/nextcloud/lib/base.php","line":1008,"function":"match","class":"OC\\Route\\Router","type":"->","args":["/core/preview"]},{"file":"/var/www/nextcloud/index.php","line":38,"function":"handleRequest","class":"OC","type":"::","args":[]}],"File":"/var/www/nextcloud/lib/private/Preview/Bitmap.php","Line":88,"CustomMessage":"File: /bensn/files/Documents/Hausbau/Plan/Werkplan Schnitt.pdf Imagick says:"},"userAgent":"Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:79.0) Gecko/20100101 Firefox/79.0","version":"18.0.4.2"}
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Grizaster avatar Aug 25 '20 13:08 Grizaster

This issue seems to be taken care of: https://github.com/DJaeger/files_external_dropbox/issues/13 But it's not released yet?

agentff6600 avatar Aug 31 '20 17:08 agentff6600

hmm... I already tried the current version from github with nextcloud version 18.0.8 but did not work. I will try nextcloud v19 tomorrow.

Grizaster avatar Aug 31 '20 19:08 Grizaster

A new version with the fix #13 will be published next days. My computer has been damaged and I'm on the way of reinstalling now.

DJaeger avatar Sep 01 '20 09:09 DJaeger

I installed v1.41 manual, but same problem. Can’t fix it on own

phithi92 avatar Sep 04 '20 05:09 phithi92

1.42 bug too

nordz0r avatar Sep 14 '20 07:09 nordz0r

The fix from #21 for #13, which should also fix this issue, is now published with v1.4.3 on Github and in AppStore. Please try and give feedback, thanks.

DJaeger avatar Sep 17 '20 19:09 DJaeger

authorisation seems to work but there are no files in the linked folder.

agentff6600 avatar Sep 18 '20 15:09 agentff6600

You need to wait, until the Dropbox is indexed. Depending on size of your Dropbox this take some time. Should be informed about somewhere. If that is not the case for you, please supply some logs, thanks.

DJaeger avatar Sep 18 '20 15:09 DJaeger

Hi I have still the same problem with 1.4.3 package under ubuntu 20.04 with NC 20.0.

The fix from #21 for #13, which should also fix this issue, is now published with v1.4.3 on Github and in AppStore. Please try and give feedback, thanks.

pizero2 avatar Oct 20 '20 13:10 pizero2

Hello, same issue with 1.4.3 (from AppStore and also tried with manual install).

At some point it was working with a test dropbox account, then i removed the external storage to use my real account and it's not working anymore.

NC 20.2

GundlackFlorian avatar Nov 25 '20 05:11 GundlackFlorian

Getting this error too; any ideas?

HammyHavoc avatar Jan 05 '21 14:01 HammyHavoc

still the same problem, using 1.4.3 from Appstore, nextclod-snap.

yeus avatar Feb 16 '21 10:02 yeus