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CubeCoders
Error after update: AMP not responding to commands
Bug Report
System Information
- Operating System - Windows 10 version 22H2
- AMP version and build date - AMP Instance Manager v2.5.1 build 03/07/2024 19:18
- Which AMP release stream you're using - Mainline
I confirm:
- [x] that I have searched for an existing bug report for this issue.
- [x] that I am using the latest available version of AMP.
- [x] that my operating system is up-to-date.
Symptoms
- What are you trying to do? - Restart the ADS instance
- What are you expecting to happen? - Expecting the ADS instance to stop
- What is actually happening? - I am receiving an error message when attempting to restart through the Services panel: "Windows could not stop the AMP-ADS01 service on Local Computer. Error 1061: The service cannot accept control messages at this time."
When attempting to restart through the instance manager, I receive:
This all started happening after updating today.
Reproduction
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Starting from a clean install, update the program using the command in command prompt: ampinstmgr upgradeall
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Receive the following messages:
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Attempt to log in to AMP through your browser, but receive the "Unable to connect" screen as if AMP was not running.
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Attempt to shut ADS01 down through the Services panel:
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Receive the following message:
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Submit new issue. 6a. (Restarting server has no effect.)
Please attempt following these steps and let us know how it acts after.
https://discourse.cubecoders.com/t/how-to-update-amp-to-the-latest-version/2297
