panel icon indicating copy to clipboard operation
panel copied to clipboard

Special characters in username

Open ok236449 opened this issue 3 years ago • 2 comments

When a new user enters a username containing special characters (ěščřžýáíé) in the registration page, the system registers the user and deletes it shortly afterwards. This way the user does not know anything wrong happened (no errors visible), but cant login because the account does no longer exist.

To Reproduce Steps to reproduce the behavior:

  1. Create a user with special characters. For example "é"

Expected behavior normal registration

Screenshots image

ok236449 avatar Dec 21 '21 18:12 ok236449

Hi,

are you sure that the username (username, email etc) does not already exist on pterodactyl panel?

If the email is already used on pterodactyl, this behaviour will appear

1day2die avatar Dec 21 '21 18:12 1day2die

Hi,

are you sure that the username (username, email, etc) does not already exist on pterodactyl panel?

If the email is already used on pterodactyl, this behavior will appear

Yes, I spent about 5 minutes trying to understand what was happening and found out it was a special character. Other emails did not help, without the special character, it worked as normal.

ok236449 avatar Dec 21 '21 18:12 ok236449

We have been unable to reproduce this, however please let us know if you are still encountering it.

GeckoBoy84 avatar Jan 12 '23 06:01 GeckoBoy84