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Cannot join server

Open MjcheI opened this issue 4 years ago • 14 comments

Hey there, I love the tool you created but it doesn't seem to quite work for me. The server stays on "Starting" for the entire time but I can't join, despite what some people experience and it doesn't switch to "Online". I have not done anything to the server besides what you can see in the attached screenshots. Hope you can help! Thanks

console ark ingame

MjcheI avatar Jan 15 '21 17:01 MjcheI

Hello!

The server setup seems good. Did you allowed 'ShooterGameServer.exe' in your firewall / AV ?

CrackyStudio avatar Jan 15 '21 17:01 CrackyStudio

I just checked and it seems like I did. When I try to add allow it, it says 'ShooterGame' is already on the list. Are these two the same?

MjcheI avatar Jan 15 '21 17:01 MjcheI

No they are not. Allow "ShooterGameServer.exe"

CrackyStudio avatar Jan 15 '21 20:01 CrackyStudio

Like I said, it does not allow that.

MjcheI avatar Jan 15 '21 20:01 MjcheI

This should be possible. Are you choosing the good file ? image

CrackyStudio avatar Jan 15 '21 20:01 CrackyStudio

I was actually in the wrong menu but I went to the right one and it does not work still. May there be anything weird in the console?

MjcheI avatar Jan 15 '21 21:01 MjcheI

The console said that the server started fine. It's something with right access, so something with firewall I think.

CrackyStudio avatar Jan 15 '21 22:01 CrackyStudio

Would there be any way to reinstall the application without having the options be saved? I tried reinstalling but it kept the options as I left it. And the console says 'SteamSocketsOpenSource: gethostname failed ()' and 'gethostbyname failed ()', might that be the issue?

Edit: I have currently opened the following ports, is that sufficient? 7777 - 7778

27015 - 27016

27020

MjcheI avatar Jan 16 '21 19:01 MjcheI

Yes it should. I recently changed my ISP, wiped my PC and bring back anything from 0, and I've exactly the same problem. I really don't know how to fix it.

7777-7778 TCP/UDP opened. (Router + PC) 27015-27016 TCP/UDP opened. (Router + PC) SteamCMD.exe and ShooterGameServer.exe allowed in firewall. (I have no AV).

image

Console seems to say the server is running fine. BUT in steam server window the server isn't showing up in LAN or FAVORITES tab.

If the server is not visible in LAN, it should be a PC side problem. But where ? Something with SteamCMD has changed? I don't know :/

CrackyStudio avatar Jan 18 '21 12:01 CrackyStudio

I don't know why, but this setting for query port works (LAN + ONLINE added to favorites) : image

To add it in favorites, use 27015 as port. (yes ARKSO window is still bugged but the server is on) Sans titre 1

Try it, and give feedback please!

CrackyStudio avatar Jan 18 '21 13:01 CrackyStudio

It does actually work now. But it doesn't appear in my favorite, only in LAN. Could my friends still join? Btw, thank you so much for the programm!

Edit: My friend who uses Epic Games doesn't seem to be able to join, that might be due to the game itself though. :/

MjcheI avatar Jan 18 '21 13:01 MjcheI

Ok, nice!

If it appears only in LAN, it means that SteamCMD and ARKSO config is now good and the problem is now in port forwarding / firewall configuration.

Allow ShooterGame in both mode (Private/Public) here: Sans titre 1

Allow ShooterGameServer in Inboud Rules of firewall: Sans titre 2

Forward ports like this in your rooter:

Internal Port External Port Protocol IP
7777 7778 TCP/UDP yourserverip
27015 27015 TCP/UDP yourserverip

Add then add you server in "Favorites": Sans titre 4

Then it should works!

If your friend uses Epic Games, add this in ARKSO: Sans titre 3 (I never tested it, but it should works)

Thanks for your feedback and your message, I really appreciate it!

CrackyStudio avatar Jan 18 '21 15:01 CrackyStudio

Last question: Does he also need to open his ports and all that? Thank you so much for taking your time and helping!!

MjcheI avatar Jan 18 '21 18:01 MjcheI

No, he doesn't need :)

I hope I solved all your problems and you can play!

CrackyStudio avatar Jan 18 '21 18:01 CrackyStudio