standards-maintenance
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Include phone and email in organisation customer detail
Description
The phoneNumbers and emailAddresses schemas are present in the CommonPersonDetailV2 schema, but are absent from the CommonOrganisationDetailV2. Details for these are already included in the Business consumer CX language.
Intention and Value of Change
To provide parity between individual and non-individual customer data, to support use cases.
Area Affected
Change Proposed
Include phone number and email address detail in the organisation customer detail structure.
i.e. add:
"phoneNumbers": [
{
"isPreferred": true,
"purpose": "HOME",
"countryCode": "string",
"areaCode": "string",
"number": "string",
"extension": "string",
"fullNumber": "string"
}
],
"emailAddresses": [
{
"isPreferred": true,
"purpose": "HOME",
"address": "string"
}
],