Colorjet3

Hello @paulyingling. I need some clarification in your testing steps so I can try and replicate your issue. Step 1: Before you execute step one to import a video file...

Thank you for the information you provided. Did you try this: "Please do this: 1. Start OpenShot and confirm that the build # is 12980. This is the latest dev...

Hmmm....not sure why you are having this issue. 1. Is this a laptop or computer? 2. Are you using headphones or speakers? 3. Using the latest dev daily build #12980,...

Ok. What you are telling me is that any other changes you make in Edit | Preferences are retained/saved when you restart OpenShot with the exception of "Playback Audio Setting"....

Everything looks good. I am running out of ideas as to why this issue is persisting on this computer. Something else to try is to reinstall the latest dev daily...

No worries @paulyingling. It has to be something simple that we are just unable to find. I am going to keep this open in hopes the lead developer will review...

Thank you @Sprinkletoe and @LettiScreams for reporting this issue as well. Please confirm and do the following so I can have all the information I need for the lead developer....

Hello @paulyingling Please confirm your Windows 11 version (Home, Pro, etc.) and the version (23h2? 24h2?). From the desktop, type "about your pc", excluding the quote and run it. Provide...

Thank you @MiGrandjean for all the information you provided. I will be referencing this thread in the posted issue ticket for the lead developer to review.

Hello @Sprinkletoe & @LettiScreams Please confirm your Windows 11 version (Home, Pro, etc.) and the version (23h2? 24h2?). From the desktop, type "about your pc", excluding the quote and run...