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Adding comments with accented characters doesn't work (é, è, ...)

Open netadm001 opened this issue 2 years ago • 9 comments

If you want to add a commentary on a file (writer, calc, etc...) whit collabora online CODE from package nextcloud, the commentary is not added, not saved.

To Reproduce Create a profile with username Frédéric and check a file to add a commentary, --> comment not added Modifie your username details profile from Frédéric to Frederic and check a file to add a commentary, --> comment added and you can save your file

I find this bug after many hours tests (sorry for my english)

Desktop (please complete the following information)

  • OS: Linux Mint
  • Firefox, Chrome
  • Last github001

netadm001 avatar May 03 '22 19:05 netadm001

Thanks @netadm001 so much for taking the time to test and report back to us! I'm on it trying to reproduce it myself

pedropintosilva avatar May 04 '22 07:05 pedropintosilva

I'm actually not able to set the username with those characters I wonder how you were able..hm mmaybe some Nextcloud bug. When I try to type that name within the username field I get: image

So I was forced to enter Frederic for the username. For the display name Frédéric worked. After creating the user and creating and opening a file with that user logged in I was able to insert comments. Here is a screenshot of a document saved with a comment:

image

Maybe better to file the bug in the richdocuments side: https://github.com/nextcloud/richdocuments

pedropintosilva avatar May 04 '22 07:05 pedropintosilva

Hi, thanks for your response, I go to post this on the "richdocuments" side :-)

netadm001 avatar May 10 '22 07:05 netadm001

ok thanks @netadm001 , let me paste here the issue for future reference: https://github.com/nextcloud/richdocuments/issues/2196

pedropintosilva avatar May 16 '22 08:05 pedropintosilva

I managed to reproduce this with Built-in CODE server (21.11.402), so the bug seems to be related to proxy.php, as @timar suggested. It's enough to add comments with accented characters.

thebearon avatar May 19 '22 11:05 thebearon

I managed to reproduce this with Built-in CODE server (21.11.402), so the bug seems to be related to proxy.php, as @timar suggested. It's enough to add comments with accented characters.

Hi, ok thanks for your test, response and tracking for this issues. If I understand good, the bug is confirmed. If I can help for testing (solution, fix, or other) no problem for me. Nice day

netadm001 avatar May 19 '22 11:05 netadm001

Same here with german umlauts. I'm also open for testing if you need.

shakeme avatar Sep 03 '22 12:09 shakeme

Today, after 2 updates from the 19.05.2022, the bug is already present for me. I'm waiting for a fix, but I think this is not prioritized at this time. I hope this is resolved this year :-) Wait and see !

netadm001 avatar Sep 03 '22 15:09 netadm001

Still happens. Very frustrating, because it drops your whole comment.

dagguh avatar Sep 20 '22 16:09 dagguh

Sorry to report that in Collabora 22.5.502 this is still an issue. Adding a comment with Umlauts or accents (ÄÖÜ...) does not save the comment.

TobiasReich avatar Oct 06 '22 20:10 TobiasReich

Running the bundled version of Collabora office 22.05.5.2 in Nextcloud 24.0.6 I found impossible to save any comments containing ANY of acctented Czech characters ěščřžýáíéďťňúů (does not matter if upppercase or lowercase). Unfortunatelly this does not seem to be limited just to accented characters, I also tried to insert (directly from keyboard) EURO character € which did not saved as well.

I started to copy in characters from Windows Charmap application: all pure ASCII characters from the beginnign of the table seems to be fine: (U+0021 ... U+007E) !"#$%&'()*+,-./0123456789:;<=>?@ABCDEFGHIJKLMNOPQRSTUVWXYZ[\]^_``abcdefghijklmnopqrstuvwxyz{|}~

Starting with next character in line (non-breakable space (U+00A0), Inverted Exclamation mark (U+00A1)... ) no other character seems to be usable in comments field.

ilicz avatar Oct 09 '22 10:10 ilicz

I just tested with Online demo server configured instead of the built-in-package that the functionality seems to be working fine. Issue might be in the Nextcloud's build-in-package setup.

ilicz avatar Oct 09 '22 20:10 ilicz

The Bug is still existing with Nextcloud 25 and CODE 22.05.7.2 It is very anoying. Existing Comments saved offline and uploaded to the cloud are displayed correctly

vsandre avatar Oct 27 '22 17:10 vsandre