[Android] App hangs on exiting will not close until app Activity is manually closed

[mikeloeven]

Describe the Bug

When you finish editing a document and go to close the app, it'll hang on exiting indefinitely. App needs to be closed from the activity manager before it will open a new document.

Steps to Reproduce

Open a document from a file explorer. Complete editing the document. Attempt to navigate back to the file explorer using the back button or gesture.

Expected Behavior

App should only display the exiting message for a few seconds before closing and returning to the file browser.

Actual Behavior

App hangs on the exiting message and you cannot open another document for editing until you clear the current collabora activity from the activity manager.

Smartphone

(Please complete the following information) Pixel 8 Android 15 [Graphene os build 2025052800] Native app collabora-office-mobile-25.04-snapshot-arm64-v8a-2025-06-01.apk

[eszkadev]

I can confirm that even with latest snapshot. Tested on Samsung Galaxy Tab not emulator

[Swee-github]

Same here on a Galaxy Tab after closing a document I have to manually close Collabora and restart to open another document

[andreasweller]

Hello, I have this issue, too. I'm using a Xiaomi Pad 8.7 SE with Android 14 (MiUI 1.06)l

Version: 25.04.2.3 Online git-Hash: 7d4a47aa16 Kern git-Hash: dd15ca9f1c40

[nelsonjw1]

I am also having this issue on a Samsung Galaxy S25 Ultra with Android 15.

[wombatch]

I have been sent here because I have the problem described in #12328, looking at the description here it does not exactly match my symptoms since for me the hang appears to be on the closure of the file. When i use the close option from the android long running task "close or wait" dialog I get back to the main collabora office menu from where I can open any other file. The description above indicates that I need to go via task manager and then restart office, this is not true in my case (android 13). I can provide an ADB log if it is helpful.

[kenmk]

Same problem on Samsung Galaxy Tab

[adamvsmith]

Same problem on Pixel 7a. Collabora previously exited correctly, but now it hangs.

[Minion3665]

I've fixed this in the latest release! Please may you update to 25.04.3 and check that this works for you now?

Thanks very much ❤️

[user8446]

Thank you!

[adamvsmith]

It works on my Google Pixel. Thanks ❤️

4 Aug 2025 16:08:43 Skyler Grey @.***>:

 [Image]*Minion3665* left a comment (CollaboraOnline/online#12078)[https://github.com/CollaboraOnline/online/issues/12078#issuecomment-3151174157]

I've fixed this in the latest release! Please may you update to 25.04.3 and check that this works for you now?

Thanks very much ❤️

— Reply to this email directly, view it on GitHub[https://github.com/CollaboraOnline/online/issues/12078#issuecomment-3151174157], or unsubscribe[https://github.com/notifications/unsubscribe-auth/APGILQGSPH6TSTILDMWENFD3L5ZO5AVCNFSM6AAAAAB6K52KAKVHI2DSMVQWIX3LMV43OSLTON2WKQ3PNVWWK3TUHMZTCNJRGE3TIMJVG4]. You are receiving this because you commented. [Tracking image][https://github.com/notifications/beacon/APGILQD3GP7EBK22RB6KGX33L5ZO5A5CNFSM6AAAAAB6K52KAKWGG33NNVSW45C7OR4XAZNMJFZXG5LFINXW23LFNZ2KUY3PNVWWK3TUL5UWJTV32MNA2.gif]